Mastering Organizational Knowledge Flow / SAS Institute Inc (ePub)
How to Make Knowledge Sharing Work
(Sprache: Englisch)
Get your organization's expertise out of its silos and make it
flow-with lessons from over a decade of experience
Looking at knowledge management in a holistic way, Mastering
Organizational Knowledge Flow: How to Make Knowledge Sharing
Work puts the...
flow-with lessons from over a decade of experience
Looking at knowledge management in a holistic way, Mastering
Organizational Knowledge Flow: How to Make Knowledge Sharing
Work puts the...
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Produktinformationen zu „Mastering Organizational Knowledge Flow / SAS Institute Inc (ePub)“
Get your organization's expertise out of its silos and make it
flow-with lessons from over a decade of experience
Looking at knowledge management in a holistic way, Mastering
Organizational Knowledge Flow: How to Make Knowledge Sharing
Work puts the proper emphasis on non-technical issues. As
knowledge is deeply connected to humans, the author moves away from
the often overused and therefore burned-out term "knowledge
management" to the better-suited term "knowledge flow
management."
* Provides lessons learned and case studies from real
experience
* Discusses key knowledge flow components, success factors and
traps, and where to start
Covering topics such as the power of scaling, internal
marketing, measuring success, cultural aspects of sharing, and the
role of Web2.0, Mastering Organizational Knowledge Flow: How to
Make Knowledge Sharing Work allows you to stay up-to-date with
today's knowledge flow management, and implement best practices to
position your organization to take advantage of all of its
assets.
flow-with lessons from over a decade of experience
Looking at knowledge management in a holistic way, Mastering
Organizational Knowledge Flow: How to Make Knowledge Sharing
Work puts the proper emphasis on non-technical issues. As
knowledge is deeply connected to humans, the author moves away from
the often overused and therefore burned-out term "knowledge
management" to the better-suited term "knowledge flow
management."
* Provides lessons learned and case studies from real
experience
* Discusses key knowledge flow components, success factors and
traps, and where to start
Covering topics such as the power of scaling, internal
marketing, measuring success, cultural aspects of sharing, and the
role of Web2.0, Mastering Organizational Knowledge Flow: How to
Make Knowledge Sharing Work allows you to stay up-to-date with
today's knowledge flow management, and implement best practices to
position your organization to take advantage of all of its
assets.
Inhaltsverzeichnis zu „Mastering Organizational Knowledge Flow / SAS Institute Inc (ePub)“
Foreword: The Generations of Knowledge Management. Preface. Acknowledgments. Chapter 1 The Human Touch. Why This Book? Terminology and Definitions. Taking a Holistic View. Getting into the Flow. Case Study: ToolPool. Chapter 2 Getting Started. Project versus Initiative. Team Structures. Strategy and Assessment. Big Bang or Small. Chapter 3 Roles. Who Should Introduce and Drive Knowledge Flow Management? Who Should Worry about Knowledge Flow Management? Knowledge Intermediaries. Chapter 4 Basic Requirements for Successful Knowledge Flow Management. Passionate Initiative Support. Culture. Trust. Executive Support. Multiple Drivers. Chapter 5 Driving for Success. Internal Marketing: The Myth of Build It and They Will Come. The Pulse. Keep It Simple. Go Global: The Power of Scaling. Motivation. What If Your Knowledge Takes a Walk? Chapter 6 Barriers. Barriers Hindering the Flow. Knowledge Is Power: How Long? Sharing Knowledge Takes Effort. I Need Two More Weeks. Less Can Be More. Legal Limitations. Chapter 7 The Technology Trap. Asset or Pointer. Tools: Not Only Technology. CoPs. Skills Management. "Knowledge Bases". Portals. Open Space Technology. Search. Stories. Knowledge Transfer Sessions. Chapter 8 Measure and Analyze. Measure to Get What You Want. Measuring Quality. Analyze Your Initiative. Feed It Back. Chapter 9 Knowledge Flow Management: The Next Generation. The Role of Web 2.0++. Social Media Internally. What about 2020? Special Roles and Jobs. Stone Age: Creativity Leap through Communities. Technical Infrastructures. Chapter 10 Final Thoughts. Appendix A: Key Success Factors. Appendix B: Additional Resources. About the Author. Index.
Autoren-Porträt von Frank Leistner
Frank Leistner, Chief Knowledge Officer at SAS Institute, is responsible for driving internal knowledge management within SAS via worldwide initiatives. Before coming to SAS, he worked for Siemens-Nixdorf in a United States-Germany liaison role. He has been driving worldwide knowledge management initiatives within SAS since 1997 and has been a participant of the Harvard Graduate School of Education Learning Innovations Laboratory roundtable since 2003.
Bibliographische Angaben
- Autor: Frank Leistner
- 2010, 1. Auflage, 208 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 0470617462
- ISBN-13: 9780470617465
- Erscheinungsdatum: 23.02.2010
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
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- Größe: 0.49 MB
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Sprache:
Englisch
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