CIO Wisdom

Preface. I. WHAT MAKES A CIO TICK? 1. The Changing Role of the CIO. 2. Scope of the CIO. 3. It's All About Marketing. 4. Creating a Community of Practice for CIOs. II. HARDWARE AND SOFTWARE TECHNOLOGY. 5. Securing the IT Facility. 6. Running Business Critical Applications Over the Internet: "The Middle Mile". 7. Information Management: What's Next? 8. Enterprise Integration: Methods and Technologies. 9. Towards Collaborative Supply Chains Using RFID. 10. Real-Time, Mission-Critical Business Intelligence: Lessons from the Military and Intelligence Community. III. INTERNAL FORCES. 11. Software Return on Investment (ROI). 12. Starting with the Users. 13. Business Process Improvement. IV. INFORMATION ARCHITECTURE. 14. The Five WS of IT Outsourcing. 15. Outsourced Environments. 16. Enterprise Information Architecture. 17. Adaptive and Aware: Strategy, Architecture, and IT. V. EXTERNAL FORCES. 18. Open Source-Time for a Plan. 19. IT Governance: Towards a Unified Framework Linked to and Driven by Corporate Governance. 20. E-Government. 21. Compliance. 22. Navigating the IT Procurement and Outsourcing Process. Index.

Dr. Phil Laplante is Associate Professor of Software Engineering at Penn State University and the founder and director of the CIO Institute, a three-year old community of practice for CIOs in the Greater Philadelphia Metro Area. He is also the Chief Technology Officer of the Eastern Technology Council, a business development organization for the Greater Philadelphia Metropolitan Area. Prior to coming to Penn State he was a senior academic administrator at several other Colleges and Universities. In addition to his academic career, Dr. Laplante spent almost eight years as a software engineer, project manager, and director of a software consulting firm. He has authored or edited 20 books and more than 140 other papers, articles and is a highly sought after mentor and coach for CEOs and CIOs. Dr. Laplante received his B.S., M.Eng., and Ph.D. in Computer Science, Electrical Engineering, and Computer Science, respectively, from Stevens Institute of Technology and an MBA from the University of Colorado. As the CEO of UpStreme, Mr. Costello currently provides technical and business consulting to corporate CxO's, boards of directors, venture capital firms, angels, and investment bankers in the evaluation, planning, and implementation of technologies to meet strategic and tactical business needs. Mr. Costello has advised both private and public sector organizations ranging from The U.S. Department of State and established top Fortune 500 organizations to early-stage/pre-funded startups. Mr. Costello's 20 year career has spanned the universe of computing challenges and solutions. He has formerly held positions with such firms as Cambridge Technology Partners as Director of IT Strategy & Planning, CoreTech Consulting Group as Director of Management Services, U.S. Healthcare as Director of Development, AssetTRADE as both COO and CTO, the QVC Television Network, Shared Medical Systems, and GMIS. Mr. Costello earned a Bachelor of Science in Management Information Systems