The Art of Waking People Up
Cultivating Awareness and Authenticity at Work
(Sprache: Englisch)
All organizations need to develop the systems, processes, techniques and relationships that affirm, rather than undermine, the intelligence and humanity of their employees; that encourage them to speak, hear, absorb, and utilize the information they need;...
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Produktinformationen zu „The Art of Waking People Up “
All organizations need to develop the systems, processes, techniques and relationships that affirm, rather than undermine, the intelligence and humanity of their employees; that encourage them to speak, hear, absorb, and utilize the information they need; that actually turn them around if necessary and improve the way they work.
Klappentext zu „The Art of Waking People Up “
In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and relationships that affirm, rather than undermine, the intelligence and humanity of their employees. This important resource is filled with the necessary tools, interventions, and strategies managers can use to encourage their employees to speak, hear, absorb, and use the information they need to improve the way they work.
Inhaltsverzeichnis zu „The Art of Waking People Up “
Foreword (Warren Bennis).Preface.
The Authors.
Part One: Context: Cultivating Awareness and Authenticity.
1. An Orientation to Awareness and Authenticity.
2. The Art of Waking Up.
3. Where It All Begins.
Part Two: Processes: Championing Congruity and Commitment.
4. Turnaround Feedback.
5. Transformational Coaching.
6. Strategic Mentoring.
7. Participatory Assessment.
Part Three: Techniques: Encouraging Turnaround Experiences.
8. Courageous Listening.
9. Paradoxical Problem Solving.
10. Supportive Confrontation.
11. Risky Conflict Resolution.
Part Four: Relationships: Sustaining Organizational Awareness and Authenticity.
12. Waking Organizations Up.
13. Fostering Congruence and Commitment in Organizations.
14. Ubiquitous Leadership and Organizational Democracy.
Index.
Autoren-Porträt von Kenneth Cloke, Joan Goldsmith
Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer.Joan Goldsmith is an organizational consultant and educator specializing in leadership development and organizational change.Cloke and Goldsmith draw on more than thirty years of practical experience in organizational consulting with hundreds of organizations in the United States and internationally, from Fortune 500 companies to government agencies, schools, and nonprofits. They are coauthors of four previous books, including Resolving Conflicts at Work (Jossey-Bass, 2000).
Bibliographische Angaben
- Autoren: Kenneth Cloke , Joan Goldsmith
- 2003, 336 Seiten, Maße: 22,7 cm, Gebunden, Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0787963801
- ISBN-13: 9780787963804
Sprache:
Englisch
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