The Key to Inclusion

Chapter - 00: Introduction [Stephen Frost]; Section - ONE: Unlocking you; Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden]; Chapter - 02: Mindset [Irfaan Arif]; Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin]; Section - TWO: Unlocking your team; Chapter - 04: Inclusive management practices [Deirdre Golden]; Chapter - 05: Employer models [Priya Radia]; Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar]; Section - THREE: Unlocking your organization; Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar]; Chapter - 08: Data and measurement [Raafi-Karim Alidina]; Chapter - 09: Governance [Karl George and Stephen Frost]; Chapter - 10: Leadership [Stephen Frost and Deirdre Golden]; Chapter - 11: Systems and processes [Helen Corbishley]; Section - FOUR: Unlocking the future; Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar]; Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar]; Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly]; Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel]; Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow]; Chapter - 17: Conclusion

Stephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).

"The book is packed with rational and practical guidance, examples and case studies. It challenges the thinking around DEI and demonstrates not only the obvious of putting inclusion at the core of organizational purpose and strategy, but argues one step further - thinking of inclusion as the strategy. Perhaps we do that and all the rest we are after comes as a result. The book delivers new and refreshing ideas, bringing in nicely the Industry 4.0 and future of work perspectives, to provide the reader with a plethora of ideas and practical tools to unlock talent and teams potential. A fantastic read and highly recommended for people who are in a position to look after other people - all of us." Traian Ivanov, Multinational professional services firm