Dealing with an International Clientele: Communications, Diplomacy and Etiquette / Information Services Management Series (PDF)
This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies...
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This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages.
Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.
- Autor: Meri Meredith
- 2005, 1. Auflage, 263 Seiten, Englisch
- Verlag: De Gruyter
- ISBN-10: 359844012X
- ISBN-13: 9783598440120
- Erscheinungsdatum: 22.09.2005
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: PDF
- Größe: 1.01 MB
- Mit Kopierschutz
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