Can We Talk?: Seven Principles for Managing Difficult Conversations at Work
(Sprache: Englisch)
Improve your relationships with your boss, peers and teammates, and ensure your voice is heard by engaging in difficult conversations with confidence, clarity, compassion, curiosity, compromise, credibility and courage.
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Klappentext zu „Can We Talk?: Seven Principles for Managing Difficult Conversations at Work “
Improve your relationships with your boss, peers and teammates, and ensure your voice is heard by engaging in difficult conversations with confidence, clarity, compassion, curiosity, compromise, credibility and courage.
Inhaltsverzeichnis zu „Can We Talk?: Seven Principles for Managing Difficult Conversations at Work “
Chapter - 00:: Introduction--The Seven Principles for Managing Difficult Conversations; Chapter - 01:: Confidence--Trusting Yourself and the Other Party; Chapter - 02:: Clarity--Making Your Point Clearly and Listening with an Open Mind; Chapter - 03:: Compassion--Be Empathetic and Understanding; Chapter - 04:: Curiosity--Asking Questions Instead of Shutting Down; Chapter - 05:: Compromise--Earn Respect by Respecting Others; Chapter - 06:: Credibility--Your Word is Only as Good as Your Actions; Chapter - 07:: Courage--Navigating the Obstacles; Chapter - 08:: Bringing it All Together
Autoren-Porträt von Roberta Chinsky Matuson
Roberta Chinsky Matuson is a globally known thought leader who helps leaders achieve dramatic improvements in employee engagement, retention, productivity and profitability. Based in Brookline, Massachusetts, she is the CEO and founder of Matuson Consulting, where she works with Fortune 500 companies and mid-size, emerging companies to create teams that achieve extraordinary results. Known globally as "The Talent Maximizer®," she is a seasoned speaker and the author of five books and blogs for Fast Company, Glassdoor, Forbes and Thrive Global. She is frequently cited in national media including The New York Times, The Wall Street Journal, Chicago Tribune, Inc.com, WashingtonPost.com and NPR.
Bibliographische Angaben
- Autor: Roberta Chinsky Matuson
- 288 Seiten, Gebunden, Englisch
- Verlag: Kogan Page
- ISBN-10: 1398601330
- ISBN-13: 9781398601338
- Erscheinungsdatum: 28.09.2021
Sprache:
Englisch
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