Getting Started in Six Sigma
(Sprache: Englisch)
Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex....
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Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.
Klappentext zu „Getting Started in Six Sigma “
The basics behind the Six Sigma quality control techniqueSix Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.
Michael C. Thomsett (Pt. Townsend, WA) is a financial writer who has written more than 50 books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options (0-471-44493-6). Prior to his writing career, Thomsett was a professional accountant and systems consultant.
Inhaltsverzeichnis zu „Getting Started in Six Sigma “
Introduction: Striving for Perfection in an Imperfect WorldChapter 1: The Meaning of Six Sigma
Chapter 2: The Customer' s Point iew
Chapter 3: Outside-In Thinking
Chapter 4: The Nature of Quality
Chapter 5: Product and Service Defects
Chapter 6: Improving Process Systems
Chapter 7: Striving for Consistency
Chapter 8: Exceptions and Rules
Glossary
Notes. Index
Autoren-Porträt von Michael C. Thomsett
MICHAEL C. THOMSETT is a financial writer who has written more than sixty books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options, now in its sixth edition. Thomsett has written extensively on quality control and quality assurance topics, and has had over 500 articles published in business, trade, and professional journals. Prior to his writing career, Thomsett was a professional accountant and systems consultant.
Bibliographische Angaben
- Autor: Michael C. Thomsett
- 2004, 1. Auflage, 224 Seiten, Maße: 15,6 x 23,4 cm, Kartoniert (TB), Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0471668117
- ISBN-13: 9780471668114
- Erscheinungsdatum: 01.11.2004
Sprache:
Englisch
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