O'Brien, J: Supplier Relationship Management
(Sprache: Englisch)
The supply base represents a wealth of opportunities for any organisation, yet few organisations ever properly realise this. Supplier Relationship Management enables organisations to manage suppliers effectively and provides the means to secure real,...
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The supply base represents a wealth of opportunities for any organisation, yet few organisations ever properly realise this. Supplier Relationship Management enables organisations to manage suppliers effectively and provides the means to secure real, tangible and dramatic benefits from the supply base that would not otherwise be realised. Written by Jonathan O'Brien, an award winning author and leading practitioner with over twenty five years' experience in the field, this book is the definitive guide to Supplier Relationship Management. This highly practical, 'how to' guide is a valuable tool for anyone that manages or interfaces with the supply base. The book provides a strategic and structured approach to maximising value from key and strategic suppliers, and gives focus to the direct resources at the suppliers that can make the biggest difference to the organization. It offers a complete, clear and highly operational framework for Supplier Relationship Management and seeks to provide answers to twenty key or 'pathway' questions.Supplier Relationship Management guides readers through the simultaneous orchestra of supply base segmentation, supplier relationship management, and performance management. Jonathan O'Brien offers practical advice on: managing a changing global supply base; managing internal clients in purchasing and processes; determining the right segmentation plan for the supply base; introducing performance management systems; driving supplier improvements; developing strategic collaborative relationships. Supplier Relationship Management is the ideal companion to Category Management in Purchasing and Negotiation for Purchasing Professionals. Used together, these books provide a complete and powerful strategic purchasing toolkit.
Inhaltsverzeichnis zu „O'Brien, J: Supplier Relationship Management “
Chapter - 00: Introduction; Chapter - 01: What we need from our suppliers is...; Chapter - 02: Five good reasons to get close to our suppliers; Chapter - 03: Introducing the orchestra of SRM; Chapter - 04: Segmenting the supply base; Chapter - 05: Supplier performance measurement; Chapter - 06: Building a supplier performance measurement system; Chapter - 07: Acting upon measurement; Chapter - 08: Supplier improvement and development; Chapter - 09: Supplier management; Chapter - 10: Contract management; Chapter - 11: Relationship management; Chapter - 12: Supply chain management; Chapter - 13: Strategic collaborative relationships; Chapter - 14: Innovation from suppliers; Chapter - 15: The orchestra of SRM is ready to play
Autoren-Porträt von Jonathan O'Brien
Jonathan O'Brien
Bibliographische Angaben
- Autor: Jonathan O'Brien
- xiii, 407 Seiten, Maße: 15,4 x 23,3 cm, Kartoniert (TB), Englisch
- Verlag: Kogan Page
- ISBN-10: 0749468068
- ISBN-13: 9780749468064
- Erscheinungsdatum: 03.11.2014
Sprache:
Englisch
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