Service Science, Management and Engineering
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Lehrbuch der Software-Technik: Softwaremanagement
Helmut Balzert
69.99 €
- Executive Summary
- Conference Summary: A View from Palisades
- SSME Discipline: Legitimizing SSME in Academia: Critical Considerations and Essential Actions
- Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences
- SSME, Operations Research and Education
- A Designer's View of SSME
- SSME-Let's Not Forget About Customers and Revenue
- Psychology of the Experience: The Missing Link in Service Science
- Challenges of Industrial Service Business Development
- A Research Based Educational Initiative: The Institute for International Services Innovation at Trinity College Dublin
- Defining the Research Agenda: Technology Management as a Contributor to Service Sciences, Management and Engineering
- Actionable Process Theories: A Unique Selling Proposition for a Science of Services
- Quality System Management and Education in Service Environments
- Art of Service: Drawing the arts to inform service design and specification
- Service Science, Management and Engineering: A Way of Managing Sociotechnical Systems
- A Service Logic for Service Science
- The Service-Dominant Mindset
- An Integrated Approach to Service Innovation
- SSME Education: Moving the Service Science Concept to Curricular Reality
- Defining a Curriculum for Service Systems Engineering
- Educating the Service Manager in Europe - Assessing Gaps and Opportunities
- Service Science, Management and Engineering Curricula and Research at NC State University
- Bringing Service Sciences into the Curriculum
- Strategy for Inserting SSME into the Undergraduate Experience at a Minority Serving Institution
- Putting Requirements and Quality at the Core of Global Service Delivery: Current Efforts and Future Plans at Pace University
- Rochester Institute of Technology - Service Management
- Getting Students Excited About Services: Providing a Context for Applying Their Newly Acquired Knowledge
- Educating Services Science Leaders to Think Holistically
- Services Research Collaborations: Beyond the Ivory Tower
- Progress Report of Efforts Towards a Research and Education Agenda for Services Science in the EU and Greece
- A Master Program in Services Engineering and Management at the University of Porto
- Engineering of Digital Services - A New Degree that Integrates Business Process and Information Engineering
- SSME at Manchester: Bringing People, Business and Technology Together
- A Research & Educational Framework for ICT/S Service Management
- Education and Research of Service Science and Technology in Tsinghua University
- The Current State and Development Plan of Research and Education on SSME in Harbin Institute of Technology
- SSME Research: Services Science Journey: Foundations, Progress, and Challenges
- Service Supply Chain in the Department of Defense: Opportunities and Challenges
- The Global Information Economy, Service Industrialization and the UCLA BIT Project
- Data Support Design for Services Science Modeling
- Process and Services Fusion Impact Assessment: SSME Findings from Industry Collaboration and the Need for Competency Centers
- iLab.1: A University-Industry Collaboration to Enhance Health Plan Services
- SSME: How to Solve It
- Models, Contexts, and Value Chains for Services Sciences
- Complexity and the Services Science Agenda
- Service Science, Management, Engineering and eOrganisations
- Towards Customer Centric Physical and Virtual Environment - Platform for Services
- Constructing Service Machines - Global Sourcing of Knowledge-Intensive Services
- Service Engineering of Call Centers: Research, Teaching, and Practice
- Innovation in Services: From Service Concepts to Service Experiences
- Service Beyond - Enabling Technologies to Boost Service Business
- Bringing Service Design to Service Sciences, Management and Engineering
- Research and Education of SSME in Japanese Universities
- Service Science - A Japanese Perspective: Pitfalls and Opportunities
- Services Science Empowers Next Generation MOT - Just-in-Time Innovation Management by Service Layer Integrated Strategic Roadmapping
- Research & Education in Service Economics & Management at China Center for Service Sector Research (CCSSR)
- Conclusion: Entreprenuership
- Author IndexScience, Management, Engineering and eOrganisations
- Towards Customer Centric Physical and Virtual Environment - Platform for Services
- Constructing Service Machines - Global Sourcing of Knowledge-Intensive Services
- Service Engineering of Call Centers: Research, Teaching, and Practice
- Innovation in Services: From Service Concepts to Service Experiences
- XXVI, 384 Seiten, Maße: 16,4 x 24,2 cm, Gebunden, Englisch
- Verlag: Springer, Berlin
- ISBN-10: 0387765778
- ISBN-13: 9780387765778
- Erscheinungsdatum: 01.02.2008
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