The Quality of Postpartum care at Governmental Hospitals in Gaza Strip: Challenges and Implications

The aim of the study was to assess the quality of postpartum care provided at governmental hospitals in the Gaza Strip and to identify mothers' satisfaction with postpartum care. The study commenced from May 2018 to March 2019, the researcher used a descriptive, analytical, cross-sectional design. The sample of the study consisted of 115 nurses and midwives who are working in postpartum departments (NVD units and CS units) at governmental hospitals (Al Shifa hospital, Nasser hospital, Shohada Al Aqsa hospital, and Al Emaratey hospital), and 428 postpartum mothers from the same hospitals, the researcher chose this sample according to the mean number of 2016 and 2017 cases. For data collection, the researcher developed three instruments: Quality of postpartum care(A nursing perspective), Mothers' Satisfaction from Postpartum Care, and observational checklist for nursing care, five trained nurses helped her in collecting data. The reliability of the questionnaire was tested and the Cronbach alpha coefficient was 0.965 for the satisfaction scale, and 0.852 for the quality of postpartum care. For data analysis, SPSS (version 22) was used.