A-HA! Performance (ePub)

Praise for A-HA! Performance"Since I wrote Choice Theory many years ago, I have come to theconclusion that there is only one major human problem: we have yetto figure out how to get along well with each other. In this book,Walker supports this conclusion with humor, creativity, and greatinsight. Managers who both follow his suggestions and teach them tothose they manage will be rewarded with a happy and profitableworkplace. And do it at less cost than the company is spendingnow."--William Glasser, MD, President and founder,William GlasserInstitute, and author of Choice Theory and Reality Therapy"If ever there was a title that perfectly matched the content of abook, this is it. I have never experienced more a-ha's from a bookin my life. One of the biggest a-ha's is that you don't build amotivated workforce--you already have one! If you managepeople--and especially if you aspire to truly lead people--thenthis book is required reading. Rock-solid ideas from a master onmotivation."--Joe Calloway, author of Work Like You're Showing Off!"An amazingly practical and prodigiously useful resource to helpcreate and bolster a world-class sales force, but also a blueprintfor better living in general. An absolute mandatory read for all myemployees, not to mention friends and family members. I don't knowanyone who couldn't benefit from applying the A-HA model. The titlemight be more apropos if it were 'Holy cow! Where's this been mywhole career?'"--Robert H. Fleet, Branch Manager, National Builder Division,Countrywide Home Loans"A-HA! Performance should be mandatory reading for every manager.Each chapter offers simple and compelling methods for building andmanaging a self-motivated workforce. The realistic examplespresented throughout the book reinforce the steps in the A-HA modeland provide the foundation for easy application to professional andpersonal situations."--Ann Owens, Vice President, Total Rewards Management,QUALCOMM"Avoiding a fight-or-flight reaction from an employee who needscoaching on improved performance or behavior changes requires themanager understand the employee's vested interest. Walker teachesthe skills required to effectively create three wins: for thecompany, the employee, and the manager. It's a must-read for allleaders who want to be more proficient in getting neededperformance changes from their employees by improving their ownnurturing, coaching, or mentoring skills. I'm reading it for thethird time and still gleaning more tips and insights. Even thoughit's constructed as a managerial self-help book, it's really aninsightful, powerful textbook, and as such needs to bestudied."--Ron Cook, National Accounts Manager, 3M