Better Customer Service (ePub)
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments - and make the world a little better and more pleasant.
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This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments - and make the world a little better and more pleasant.
Terence L. Holmes is Professor of Marketing at Murray State University and chairs the Graduate Business Curriculum Committee. He has published peer-reviewed articles and cases in journals and textbooks. Prior to his academic career, he was a corporate trainer and co-owned a private vocational school.
- Autoren: Edward C. Brewer , Terence L. Holmes
- 2021, 1. Auflage, 96 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 1000394891
- ISBN-13: 9781000394894
- Erscheinungsdatum: 09.06.2021
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: ePub
- Größe: 3.85 MB
- Ohne Kopierschutz
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