Business Ethics (ePub)

Preface. Acknowledgments. CHAPTER 1 Introduction. Themes. Case Study: A CFO's Dilemma. CHAPTER 2 Why Are Ethics Critical? What Is the Objective? The Research. Stakeholder Approach. All Animals Are Equal, but ... A Two-Way Street. Uncle Sam. Toward a Workable Model. CHAPTER 3 Why ''Business'' Ethics Is Not Just about Corporations. Case Study: The Duke University Lacrosse Scandal. 20/20 Hindsight. The Burden of Expectations. Case Study: The United Way. A Broad Impact. CHAPTER 4 A Historical Review. The Ancient World. Greek Citizens' Code. Military Codes. Cardinal Virtues and Vices. Business Ethics in Times Past. Timbuktu. Case Study: Saint Thomas Aquinas. Case Study: Arthur Andersen. The Nature of Man. CHAPTER 5 Why Do People Behave Badly? Moral Development. Fraud Triangle. Propensity. Hierarchy of Needs. Case Study: Walt Pavlo. There but for the Grace of God. Broken Windows. Rending Moral Fabric. CHAPTER 6 Work Environment and Group Dynamics. Social Animals. Relative Ethics. Social Control Theory. Case Study: The Stanford Prison Experiment. Elements of Social Bonding. Case Study: The Milgram Experiment. Power, Authority, and Proximity. Positive Peer Pressure. CHAPTER 7 Leadership. Tone at the Top. Authenticity. Case Study: Václav Havel. Outside Perspectives. Case Study: The Smithsonian Institution. Leadership Bonding. CHAPTER 8 The Common Element--Trust. Prisoners' Dilemma. Trust. The Cost of Trust. Case Study: The Tylenol Poisonings. A Well of Goodwill. Case Study: Firestone-Ford Tire Recalls. Two Approaches. CHAPTER 9 Building an Army of Davids. Herding Cats. 1 Samuel 17. Breaking the Chains. Basic Principles. Evangelize. Case Study: Jordan's Furniture. Back to Maslow. Moral Hazard. Causes and Culture. CHAPTER 10 The Positive Power of Peer Pressure. The Gentleman at Dinner. Belief. I Fly SWA. Attachment. Commitment. Involvement. In the Trenches. Why Are We Doing This? The Whole Picture. CHAPTER 11 How to Develop Leadership. Fore! Case Study: Whirlpool and

STEPHEN K. HENN is President of SmartPros Legal & Ethics, Ltd. He is an experienced consultant, executive, and attorney with over fifteen years as a pioneer and leader in legal and ethics training for lawyers and executives. He has been an instructor for several live and Web-based legal and ethics programs. Prior to SmartPros Legal & Ethics, Henn was president and CEO of Cognistar Interactive Corporation, a leader in Web-based continuing legal education and executive ethics and compliance training.

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