E-Book: Release and Control for IT Service Management, based on ITIL® ITILV2 (PDF)
(Sprache: Englisch)
This guide is the first publication of a new series of ITSMF, supporting, the first new ITIL Practitioner Cluster training Release & Control of EXIN The publication is written by a team of experts from leading training organizations throughout the...
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This guide is the first publication of a new series of ITSMF, supporting, the first new ITIL Practitioner Cluster training Release & Control of EXIN The publication is written by a team of experts from leading training organizations throughout the world.and has a strong practical component.This book covers the following ITIL processes:* Configuration Management* Release Management * Change ManagementThe publication contains hands-on advice from experienced practitioners from different parts of the world, not to be found in the ITIL books. The book offers templates, plans, checklists, examples and how-toÂs that can help practitioners perform their tasks. The book also contains excercises, learning hints and exam questions that make it into a valuable study aid for those preparing for the ITIL Practitioner Certificate in IT Service Management: Release and Control.
Bibliographische Angaben
- Autoren: Pierre Bernard , Michael Busch , Jan Van Bon , Georges Kemmerling , Glenn LeClair , Hans van den Bent , Jose Tamo , Lex Hendriks , Marcus Giese , Moira Stepchuk
- 2006, Englisch
- Verlag: Van Haren Publishing
- ISBN-10: 9087531842
- ISBN-13: 9789087531843
- Erscheinungsdatum: 14.12.2006
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: PDF
- Größe: 1.87 MB
- Mit Kopierschutz
Sprache:
Englisch
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