Lean Six Sigma for the Office (PDF)
Integrating Customer Experience for Enhanced Productivity
(Sprache: Englisch)
Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology.
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Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology.
Autoren-Porträt von James William Martin
James William Martin is a Lean Six Sigma consultant and Master BlackBelt for 25 years and has trained and mentored several thousand executives,
champions, Black Belts, and Green Belts in process improvement methods
including manufacturing, services, and supply chain applications. He
led successful Lean Six Sigma assessments across Japan, China, Korea,
Singapore, Malaysia, Th ailand, Australia, North America, and Europe. Th is
work included organizations in hardware, soft ware, computer security,
retail sales, banking, insurance, fi nancial services, measurement systems,
automotive, electronics, aerospace component manufacturing, electronic
manufacturing, controls, building products, industrial equipment, and
consumer products. He served as an instructor at the Providence College
Graduate School of Business for 20 years. He holds an MS in Mechanical
Engineering, Northeastern University; an MBA, Providence College; a BS,
Industrial Engineering, University of Rhode Island; several patents; and he
has written numerous articles on process improvement.
Bibliographische Angaben
- Autor: James William Martin
- 2021, 2. Auflage, 372 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 1000356809
- ISBN-13: 9781000356809
- Erscheinungsdatum: 22.03.2021
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: PDF
- Größe: 21 MB
- Ohne Kopierschutz
- Vorlesefunktion
Sprache:
Englisch
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