Driving Networked Service Productivity / Markt- und Unternehmensentwicklung Markets and Organisations (PDF)
(Sprache: Englisch)
Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a...
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Produktinformationen zu „Driving Networked Service Productivity / Markt- und Unternehmensentwicklung Markets and Organisations (PDF)“
Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.
Contents
- The concepts of networked service delivery and networked service productivity
- Approaches for improving productivity from a network perspective
- The networked service productivity improvement technique
- Design principles for improving networked service productivity
Target Groups
- Researchers and students in the field of service management and information systems
- Service managers and practitioners aiming to enhance the productivity of networked service offerings
The Author
Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universität Erlangen-Nürnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Möslein at the Chair of Information Systems - Innovation & Value Creation.
Autoren-Porträt von Christofer F. Daiberl
Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universität Erlangen-Nürnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Möslein at the Chair of Information Systems - Innovation & Value Creation.
Bibliographische Angaben
- Autor: Christofer F. Daiberl
- 2020, 1st ed. 2020, 264 Seiten, Englisch
- Verlag: Springer-Verlag GmbH
- ISBN-10: 3658295805
- ISBN-13: 9783658295806
- Erscheinungsdatum: 02.03.2020
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: PDF
- Größe: 7.48 MB
- Ohne Kopierschutz
- Vorlesefunktion
Sprache:
Englisch
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