The Etiquette Edge (ePub)
The Unspoken Rules for Business Success
(Sprache: Englisch)
Intelligence, ambition, and skill can take you a long way to achieving your career goals—but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern...
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Intelligence, ambition, and skill can take you a long way to achieving your career goals—but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if you lack good communications skills, social savvy, and a sense of appropriate behavior, you'll be going nowhere fast.The Etiquette Edge gives you a clear, commonsense approach to making "good behavior" a competitive advantage. Packed with quizzes, helpful checklists, and clear examples, this practical book shows you how to:Make a great impression on bosses, and get along with "enemies"Deliver uncomfortable-to-convey information with tact and finesse—including condolencesTurn your body language into a communication assetRegister complaints without sounding like a troublemakerSkillfully schmooze your way to success...and much moreRather than dwelling on dry, nitpicky rules, The Etiquette Edge gives you the straight scoop on the most effective communication and behavior styles for negotiating the complex terrain of today's workplace—and getting ahead!
Autoren-Porträt von Beverly Langford
Beverly Langford is president of LMA Communication, a consulting, training, and coaching firm that works with organizations and individuals on strategic communication and message development. She teaches managerial communication at Georgia State University's Robinson College of Business.
Bibliographische Angaben
- Autor: Beverly Langford
- 2005, Englisch
- ISBN-10: 0814428924
- ISBN-13: 9780814428924
- Erscheinungsdatum: 01.07.2005
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eBook Informationen
- Dateiformat: ePub
- Größe: 0.28 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
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