Appreciative Inquiry for Change Management

Chapter - 00: Introduction; Section - ONE: Understanding conversational approaches to change; Chapter - 01: Organizations as machines, workers as cogs and management as a control process; Chapter - 02: An alternative approach: organizations as living human systems; Chapter - 03: The development of conversational approaches to organizational change; Chapter - 04: Appreciative Inquiry: how do you do it?; Section - TWO: Advanced ideas and practice; Chapter - 05: The power of the question; Chapter - 06: The power of conversation; Chapter - 07: Extending practice: working with story in organizations; Chapter - 08: Developing your conversational practice; Chapter - 09: Becoming an appreciative conversational practitioner; Section - THREE: Using conversational approaches in the organization; Chapter - 10: How to introduce Appreciative Inquiry and related approaches to your organization; Chapter - 11: Case study: Using Appreciative Inquiry at BP Castrol Marine - David Gilmour and Anne Radford; Chapter - 12: Case study: Revitalizing corporate values in Nokia - Caryn Vanstone and Bruno Dalbiez; Chapter - 13: Case study: World Café - Arian Ward, Paul E Borawski and Juanita Brown; Chapter - 14: Case study: Applying Appreciative Inquiry to deliver strategic change: Orbseal Technology Center - Jacqueline M Stavros and Joe R Sprangel Jr

Sarah Lewis, Jonathan Passmore, Stefan Cantore

"This book explains how AI works and how to use it to deal with common organizational challenges. The first part of the book contrasts the view of organizations as machines with the alternative perspective of organizations as living systems capable of using imagination and positive emotional energy to produce change....The book includes an annotated list of websites for discussion groups, online spaces, and consultancies." - Book News, Inc.