Building an ITIL Based Service Management Department
(Sprache: Englisch)
Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.
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Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.
Bibliographische Angaben
- 2008, VII, 110 Seiten, Maße: 21,7 x 21,7 cm, Kartoniert (TB), Englisch
- Verlag: The Stationery Office Ltd
- ISBN-10: 011331096X
- ISBN-13: 9780113310968
Sprache:
Englisch
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