Business Process Change Management
ARIS in Practice. Forew. by Michael Hammer
(Sprache: Englisch)
Foreword by Michael Hammer
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Foreword by Michael Hammer
Klappentext zu „Business Process Change Management “
This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.
Inhaltsverzeichnis zu „Business Process Change Management “
Table of Content.- Change Management - Key for Business Process Excellence.- The Change Management Process Implemented at IDS Scheer.- Change Management with ARIS.- Managing Change through Project Management and Process Management.- Information & Communication to Prepare for an ERP Implementation.- Using ARIS to Design the Future Logistics Enterprise.- Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies.- Change Management - Health Care Reform in Bulgaria.- Slovenian Railways Process Reengineering Project.- Evaluation of Business Processes - Basis for Successfully Changing the Organization of ERA© Ltd., a Slovenian Retail Company.- It Pays to be Prepared.- Increasing Process Efficiency at Siemens AG Austria.- Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities.- Case Studies: Business Information Systems Online/Corporate University.- Epilog: Jazz Improvisation and Management.- Appendix: The Authors.
Bibliographische Angaben
- 2003, 294 Seiten, 125 Schwarz-Weiß-Abbildungen, Maße: 16,4 x 24,5 cm, Gebunden, Englisch
- Herausgegeben: August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer
- Verlag: Springer
- ISBN-10: 354000243X
- ISBN-13: 9783540002437
- Erscheinungsdatum: 06.03.2003
Sprache:
Englisch
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