CBAP / CCBA, w. CD-ROM

Introduction xix
Assessment Test xxxii
Chapter 1 Foundation Concepts 1
What Is Business Analysis? 2
The Business Analyst's Role 3
Additional Roles: Generalist, Specialist, and Hybrid 4
Essential Skills of Effective Business Analysts 4
The Business Analyst and the Project Manager 6
Dealing with Key Stakeholders 7
Exploring the Business Analysis Knowledge Areas 9
Knowledge Area: Business Analysis Planning and Monitoring 10
Knowledge Area: Elicitation 11
Knowledge Area: Requirements Management and Communication 11
Knowledge Area: Enterprise Analysis 11
Knowledge Area: Requirements Analysis 12
Knowledge Area: Solution Assessment and Validation 12
How Are the Knowledge Areas Organized? 13
Exploring Requirements 14
Determining the Business Analysis Approach 15
Defining the Requirements Management Process 15
Classifying Requirements 16
Understanding How This Applies to Your Projects 21
Summary 24
Exam Essentials 25
Key Terms 26
Review Questions 27
Answers to Review Questions 31
Chapter 2 Controlled Start: Business Analysis Planning and Monitoring 33
Business Analysis Planning and Monitoring 34
The Business Analyst's Task List 35
When Does Business Analysis Planning and Monitoring Take Place? 35
Plan the Business Analysis Approach 37
Conduct Stakeholder Analysis 49
Plan Business Analysis Activities 59
Plan Business Analysis Communication 67
Plan Requirements Management Process 75
Manage Business Analysis Performance 81
How This Applies to Your Projects 88
Summary 90
Exam Essentials 91
Key Terms 92
Review Questions 93
Answers to Review Questions 97
Chapter 3 Controlled Start: Enterprise Analysis 99
Enterprise Analysis 100
The Business Analyst's Task List 101
When Does Enterprise Analysis Take Place? 102
Define the Business Need 102
Assess Capability Gaps 110
Determine Solution Approach 117
Define the Solution Scope 121
Define Business Case 126
How This Applies to Your Projects 132
Summary 134
Exam Essentials 135
Key

Susan Weese (Monument, CO), CBAP, PgMP, PMP, is founder of Rhyming Planet Inc., a Colorado-based IT Project Management/Business Analysis consulting firm. Susan has over 25 years of software and project management experience, and currently focuses her consulting activities on project management and requirements development. As a trainer and curriculum designer, She designs, builds and delivers standard and customized project, process and requirements development training courses for major IT training firms and individual corporate clients in both public sessions and at onsite client venues.
Terri Wagner (Aurora, CO) CBAP, PMP is owner/managing member of Mentor Source, Inc., a Colorado-based project management consulting and training company. She has co-authored and technical edited several project management and business analysis books, including the Project Manager Street Smarts (978-0470479599) by Sybex. She has also taught project management, portfolio management, program management, business leadership, interpersonal skills, quality management, and other topics to state agencies, governmental entities, corporate clients, and at the graduate level in the university system.