Change Your Questions, Change Your Life
12 Powerful Tools for Leadership, Coaching, and Life
(Sprache: Englisch)
What questions lead to our biggest breakthroughs and successes? In this new and revised third edition, Marilee Adams describes how questions shape our thinking and how personal and organizational problems can often be traced to the kinds of questions we...
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What questions lead to our biggest breakthroughs and successes? In this new and revised third edition, Marilee Adams describes how questions shape our thinking and how personal and organizational problems can often be traced to the kinds of questions we ask.Drawing on decades of research and experience as a coach and consultant, Adams uses a highly instructive and entertaining story that illustrates how to quickly recognize any undermining questions that pop into your mind--or out of your mouth and reframe them to achieve amazingly positive and practical results. The book s informative Choice Map helps guide you through this Question Thinking process. The result? More effective communication, greater collaboration, and highly effective solutions to problems in any situation.
Change Your Questions, Change Your Life is an international bestseller whose global reputation has spread largely through word of mouth. The extensively revised third edition includes a new introduction and epilogue and two powerful new tools that show how Question Thinking can dramatically improve coaching and leadership. This entertaining, step-by-step book can make a life-transforming difference it already has for hundreds of thousands of people around the world. Great results really do begin with great questions. Marilee Adams s clear instructions show you how!
Lese-Probe zu „Change Your Questions, Change Your Life “
CHAPTER 1Moment of Truth
If we would have new knowledge, we must get us a whole new world of new questions.
Susanne K. Langer
A rosewood paperweight on my desk bears a sterling silver plaque declaring: Great results begin with great questions. It was a gift from a very special person in my life Joseph S. Edwards who introduced me to Question Thinking, or QT, as he called the skills he taught me. QT opened up a part of my mind that otherwise I might never have discovered. Like everyone else, I believed the way to fix a problem was to look for the right answers. Instead, Joseph showed me that the best way to solve a problem is to first come up with better questions. The skills he taught me rescued my career and saved my marriage as well. Both were definitely in trouble at the time.
It all started when I was invited to take a position at QTec. The company was in the midst of a major overhaul at the time, and the word on the street was that, barring a miracle, they would fold before the year was out. A friend warned me that accepting a position with QTec would be like signing up to crew on a sinking ship. What convinced me to take the risk? It was my trust in Alexa Harte, the recently appointed CEO at QTec, who d offered me the position. I d worked with her for years at KB Corp., my previous employer, where she d won my respect as a gifted leader. Her confidence about turning QTec around was infectious. Besides, she promised me a great promotion: hefty pay raise, impressive title, and a chance to lead a team in developing an innovative new product. If everything went well the risk would pay off in aces. If not . . . well, I tried not to think about that.
At first I was riding high, convinced I had the job wired. Alexa had hired me for my technology and engineering smarts, and I knew I could deliver on that count. The new product really intrigued me, and the technical challenges were right up my alley. At KB where Alexa said she d seen me work
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miracles I d won accolades as the Answer Man. I d faced down the toughest technical problems, one right after the other. However, at QTec I was also facing a different kind of challenge heading up a high-stakes, high-visibility team. I was excited about taking this on, although Alexa had let me know I d have to put effort into developing my people and leadership skills.
My team seemed an enthusiastic and talented bunch, and for a while everything went well. Then life at QTec started unraveling. It was as if suddenly a glaring spotlight was focused on my shortcomings. I didn t dare say it, but secretly I concluded I d been stuck with a bunch of losers.
To make matters worse, there was Charles. Before I came aboard at QTec he d been passed over for the job I d been offered. I could understand why he might resent me. And, just as I expected, he was a real troublemaker from the word go, questioning everything I said and did.
Things went from bad to worse. If the QTec ship wasn t actually sinking, as my friend had warned me was happening, it was definitely taking on water, and I had no idea how to plug up the leaks. My team meetings became a farce no discussions, no solutions, and no sense of teamwork. And nobody had to remind me that if we couldn t get our product to market before the competition, we would prove the naysayers right.
Life wasn t much better at home. Tension was growing with Grace, my wonderful wife of less than eight months. She constantly asked me about what was going on at work. Finally, one day I just told her she was asking too many questions and she should keep her nose out of my business. She was hurt, I was miserable, and I hadn t the vaguest idea what to do about it.
I didn t want Grace to know how much difficulty I was having. I d always taken great pri
My team seemed an enthusiastic and talented bunch, and for a while everything went well. Then life at QTec started unraveling. It was as if suddenly a glaring spotlight was focused on my shortcomings. I didn t dare say it, but secretly I concluded I d been stuck with a bunch of losers.
To make matters worse, there was Charles. Before I came aboard at QTec he d been passed over for the job I d been offered. I could understand why he might resent me. And, just as I expected, he was a real troublemaker from the word go, questioning everything I said and did.
Things went from bad to worse. If the QTec ship wasn t actually sinking, as my friend had warned me was happening, it was definitely taking on water, and I had no idea how to plug up the leaks. My team meetings became a farce no discussions, no solutions, and no sense of teamwork. And nobody had to remind me that if we couldn t get our product to market before the competition, we would prove the naysayers right.
Life wasn t much better at home. Tension was growing with Grace, my wonderful wife of less than eight months. She constantly asked me about what was going on at work. Finally, one day I just told her she was asking too many questions and she should keep her nose out of my business. She was hurt, I was miserable, and I hadn t the vaguest idea what to do about it.
I didn t want Grace to know how much difficulty I was having. I d always taken great pri
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Inhaltsverzeichnis zu „Change Your Questions, Change Your Life “
Foreword by Marshall GoldsmithIntroduction: Questions for Change
1. Moment of Truth
2. A Challenge Accepted
3. The Choice Map
4. We re All Recovering Judgers
5. Kitchen Talk
6. Switching Questions
7. See with New Eyes, Hear with New Ears
8. Learner Teams and Judger Teams
9. When the Magic Works
10. Q-Storming to the Rescue
11. Amour! Amour!
12. The Bottom Line
Epilogue: The Inquiring Leader
Graphics and Charts
Question Thinking Workbook
Autoren-Porträt von Marilee, Ph.D. Adams
Marilee Adams, PhD, is president and CEO of the Inquiry Institute and the originator of the Question Thinking methodologies. She is an adjunct professor of leadership at American University s School of Public Affairs and presents the Question Thinking system in a wide variety of organizational, educational, health-care and public settings. Marshall Goldsmith is the million-selling author or editor of 31 books, including the New York Times and Wall Street Journal bestsellers, MOJO and What Got You Here Won't Get You There.
Bibliographische Angaben
- Autor: Marilee, Ph.D. Adams
- 2016, 3rd Rev. ed., 256 Seiten, Maße: 13,9 x 21,6 cm, Kartoniert (TB), Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 162656633X
- ISBN-13: 9781626566330
- Erscheinungsdatum: 22.01.2016
Sprache:
Englisch
Pressezitat
As a fellow champion of the power of questioning, I consider Marilee Adams to be one of the pioneers in this field. The storytelling format makes the book a breeze to read, while the workbook at the end shows how practical her work really is. Warren Berger, author of A More Beautiful Question
Marilee s writings are by far the most profound articulation of the power of the question that I ve come across. It s true: we live in worlds our questions create.
David L. Cooperrider, PhD, Professor, Weatherhead School of Management, Case Western Reserve University
A must-read for every coach! It illuminates a deep truth that the questions we ask ourselves shape our chances for success and satisfaction everywhere in our lives. Change Your Questions is both practical and transformational.
Linda J. Page, PhD, founder and President, Adler International Learning, and coauthor with David Rock of Coaching with the Brain in Mind
Our complex world demands that we ask different questions, but the power of habit throws us into the Judger Pit. Dr. Adams shows us how to get out of the Judger Pit and stay out and how to improve our relationships, our work, and our lives with the different questions we ask.
Jennifer Garvey Berger, PhD, coauthor of Simple Habits for Complex Times with Keith Johnston
It s hard to describe Change Your Questions without using superlatives such as life-changing, remarkable, and mind-opening. There s a reason this book has been an international bestseller . . . It has awakened readers to a new model of thinking, a new understanding of collaboration and communication . . . applicable in all aspects of life . . . It can uplift not only you, the reader, but everyone around you.
G. Shawn Hunter, author of Out Think and cofounder and President, MindScaling
This groundbreaking work advances not only the way leaders think about leadership and coaching but how they approach life. It
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has opened doors for thousands of our Key Executive Leadership Program graduates, exposing them to a world of reflection, questioning, and professional and personal growth . . . transformational in every sense of the word!
Patrick S. Malone, PhD, Director, Key Executive Leadership Programs, Department of Public Administration and Policy, American University
Question Thinking has led to a radical transformation in how our teams and leaders approach problems. It also made an immediate and sustained change in their behavior. In an organizational culture, the more that people can be taught these processes, the greater positive impact they can have on productivity and the bottom line.
Carmella Granado, Senior Director, Organizational Effectiveness, Flextronics
Change Your Questions is an easy, fun story with profound and transformational possibilities . . . elegant, well-designed tools offer practical help for creating lasting and meaningful outcomes in every aspect of health care.
David W. Moen, MD, Board Chair, TeamMD
This insightful approach to business and personal problem-solving is so powerful that it is surely destined to have a major impact in the business world.
Kathy Leech, Executive Director, Corporate Brand and Advertising, Comcast
A wonderful contribution to the world of Action Learning!
Bea Carson, PhD, cofounder and President, World Institute for Action Learning
Change Your Questions provides an invaluable road map for helping you truly understand the best way to get to the core of the issues you face. A high-impact read for every human resource and leadership development professional.
Steve Miranda, Managing Director, ILR School, Cornell University
As a leadership coach and behavioral scientist, I know how essential it is for people to shift mindsets in order to change their behavior and their lives. Dr. Adams provides a simple and brilliant system for opening the mind so breakthroughs can occur.
Marcia Reynolds, PsyD, author of The Discomfort Zone and Past President, International Coach Federation
Question Thinking offers patients, families, and clinicians a new paradigm for patient and relationship-centered care. This simple yet profound framework of questions has the potential to transform health care.
Cynda Hylton Rushton, PhD, RN, FAAN, Anne and George L. Bunting Professor of Clinical Ethics, Berman Institute of Bioethics and School of Nursing, and Professor of Nursing and Pediatrics, Johns Hopkins University
Change Your Questions resonates with me because it is not just about knowing the answers but knowing how to ask questions that can transform your life. Dr. Adams s methodology is foundational to everything I do with Appreciative Inquiry and SOAR it aligns perfectly! Her Choice Map is a valuable resource for anyone who wants to learn the art of inquiry . . . The book contributes much to the fields of leadership and management . . . an easy and fun read with real-life examples and insightful wisdom to positively impact your life and the lives of those you lead.
Jacqueline M. Stavros, PhD, Professor, Lawrence Technological University; creator of SOAR; and coeditor of The Appreciative Inquiry Handbook with David L. Cooperrider and Diana Kaplin Whitney
This book is an invitation to success for individuals and organizations . . . a surprisingly simple practice to move away from judgments that prevent success and toward learning that propels us to our goals . . . practical guidelines for learning organizations.
Victoria J. Marsick, PhD, coauthor of Sculpting the Learning Organization and Professor of Adult Education, Teachers College, Columbia University
Change Your Questions is the rare book that I use almost every day. I recently asked Learner questions to quickly transform a delicate organizational situation that for a whole year had seemed intractable . . . The book changes paradigms, organizations, and lives. It s a classic!
John McAuley, PhD, President and CEO, The Leadership Studio at Muskoka Woods
Marilee s work has been a key resource to the World Café since its inception. Essential reading for those committed to their own success in conversations that matter.
Juanita Brown, cofounder of The World Café and coauthor of The World Café
The response to Change Your Questions has been overwhelmingly positive. We ve shared it across our leadership teams, and we re seeing how it s shifting conversations and having a powerful impact for ourselves and our leaders.
Marnie Escaf, Senior Vice President, University Health Network, and Executive Lead, Princess Margaret Cancer Centre, and Petrina McGrath, Vice President, People, Practice and Quality, Saskatoon Health Region
If you want to master the art of coaching, you have to master asking great questions. The fastest way to crack open any situation is to use the surgical precision of a smart question. There is no question that Marilee Adams s Change Your Questions is your go-to resource!
David Goldsmith, President, Conversant
Dr. Adams s writings and her Question Thinking work have contributed significantly to our Kent State Leadership Development Program, which received a Leadership 500 Excellence Award among educational institutions. Our colleagues report many lightbulb moments as a result of Change Your Questions and Dr. Adams s superb teaching skills. Question Thinking has totally changed the types of conversations our leaders have and has also led to measurable results in terms of their career trajectories.
Robert M. Hall, Director, Training and Organizational Development, Kent State University
Marilee demonstrates why Question Thinking is absolutely essential to organizational success . . . and how easily it can be acquired.
Beverly Kaye, PhD, coauthor of Hello Stay Interviews, Goodbye Talent Loss
With clarity and accessibility, Dr. Adams models a process whereby we can intentionally change our way of internal inquiry. Imagine being in conscious charge of our own thoughts! A wonderful tool for coaches, leaders, and all helping professionals.
Pamela Richarde, MA, Master Certified Coach, Past President, International Coach Federation
This fable is destined to be a classic. Buy this book and read it tonight. Your life will never be the same!
Stewart Levine, author of The Book of Agreement and Getting to Resolution
I really love this book and it s one of the most practical I ve ever read. The greatest thing is that it s not a one and done kind of book. You ll find yourself going back to it again and again. And you ll definitely find yourself sharing it with friends and colleagues. I know I have.
Tracy Davidson, Anchor and Consumer Reporter, NBC 10 News Philadelphia
This is a must-read for any leader who wants to ask empowering questions those that inspire, motivate, and produce positive change . . . The book can truly change your personal and professional life.
Tara Rodas, Manager of Employee Development, Strategic Learning Services Division, Joint Mission Support Center, United States Postal Inspection Service and Office Inspector General
While curiosity and acute antennae are essential attributes of great leaders, Dr. Adams goes further than this . . . shows how to use questions to illuminate choices . . . and she s a terrific presenter.
Liz Barron, Senior Director, Executive Education, Smith School of Business, University of Maryland
Marilee is smarter than anyone I know about asking the questions that really matter.
Lillian Brown, author of Your Public Best
Patrick S. Malone, PhD, Director, Key Executive Leadership Programs, Department of Public Administration and Policy, American University
Question Thinking has led to a radical transformation in how our teams and leaders approach problems. It also made an immediate and sustained change in their behavior. In an organizational culture, the more that people can be taught these processes, the greater positive impact they can have on productivity and the bottom line.
Carmella Granado, Senior Director, Organizational Effectiveness, Flextronics
Change Your Questions is an easy, fun story with profound and transformational possibilities . . . elegant, well-designed tools offer practical help for creating lasting and meaningful outcomes in every aspect of health care.
David W. Moen, MD, Board Chair, TeamMD
This insightful approach to business and personal problem-solving is so powerful that it is surely destined to have a major impact in the business world.
Kathy Leech, Executive Director, Corporate Brand and Advertising, Comcast
A wonderful contribution to the world of Action Learning!
Bea Carson, PhD, cofounder and President, World Institute for Action Learning
Change Your Questions provides an invaluable road map for helping you truly understand the best way to get to the core of the issues you face. A high-impact read for every human resource and leadership development professional.
Steve Miranda, Managing Director, ILR School, Cornell University
As a leadership coach and behavioral scientist, I know how essential it is for people to shift mindsets in order to change their behavior and their lives. Dr. Adams provides a simple and brilliant system for opening the mind so breakthroughs can occur.
Marcia Reynolds, PsyD, author of The Discomfort Zone and Past President, International Coach Federation
Question Thinking offers patients, families, and clinicians a new paradigm for patient and relationship-centered care. This simple yet profound framework of questions has the potential to transform health care.
Cynda Hylton Rushton, PhD, RN, FAAN, Anne and George L. Bunting Professor of Clinical Ethics, Berman Institute of Bioethics and School of Nursing, and Professor of Nursing and Pediatrics, Johns Hopkins University
Change Your Questions resonates with me because it is not just about knowing the answers but knowing how to ask questions that can transform your life. Dr. Adams s methodology is foundational to everything I do with Appreciative Inquiry and SOAR it aligns perfectly! Her Choice Map is a valuable resource for anyone who wants to learn the art of inquiry . . . The book contributes much to the fields of leadership and management . . . an easy and fun read with real-life examples and insightful wisdom to positively impact your life and the lives of those you lead.
Jacqueline M. Stavros, PhD, Professor, Lawrence Technological University; creator of SOAR; and coeditor of The Appreciative Inquiry Handbook with David L. Cooperrider and Diana Kaplin Whitney
This book is an invitation to success for individuals and organizations . . . a surprisingly simple practice to move away from judgments that prevent success and toward learning that propels us to our goals . . . practical guidelines for learning organizations.
Victoria J. Marsick, PhD, coauthor of Sculpting the Learning Organization and Professor of Adult Education, Teachers College, Columbia University
Change Your Questions is the rare book that I use almost every day. I recently asked Learner questions to quickly transform a delicate organizational situation that for a whole year had seemed intractable . . . The book changes paradigms, organizations, and lives. It s a classic!
John McAuley, PhD, President and CEO, The Leadership Studio at Muskoka Woods
Marilee s work has been a key resource to the World Café since its inception. Essential reading for those committed to their own success in conversations that matter.
Juanita Brown, cofounder of The World Café and coauthor of The World Café
The response to Change Your Questions has been overwhelmingly positive. We ve shared it across our leadership teams, and we re seeing how it s shifting conversations and having a powerful impact for ourselves and our leaders.
Marnie Escaf, Senior Vice President, University Health Network, and Executive Lead, Princess Margaret Cancer Centre, and Petrina McGrath, Vice President, People, Practice and Quality, Saskatoon Health Region
If you want to master the art of coaching, you have to master asking great questions. The fastest way to crack open any situation is to use the surgical precision of a smart question. There is no question that Marilee Adams s Change Your Questions is your go-to resource!
David Goldsmith, President, Conversant
Dr. Adams s writings and her Question Thinking work have contributed significantly to our Kent State Leadership Development Program, which received a Leadership 500 Excellence Award among educational institutions. Our colleagues report many lightbulb moments as a result of Change Your Questions and Dr. Adams s superb teaching skills. Question Thinking has totally changed the types of conversations our leaders have and has also led to measurable results in terms of their career trajectories.
Robert M. Hall, Director, Training and Organizational Development, Kent State University
Marilee demonstrates why Question Thinking is absolutely essential to organizational success . . . and how easily it can be acquired.
Beverly Kaye, PhD, coauthor of Hello Stay Interviews, Goodbye Talent Loss
With clarity and accessibility, Dr. Adams models a process whereby we can intentionally change our way of internal inquiry. Imagine being in conscious charge of our own thoughts! A wonderful tool for coaches, leaders, and all helping professionals.
Pamela Richarde, MA, Master Certified Coach, Past President, International Coach Federation
This fable is destined to be a classic. Buy this book and read it tonight. Your life will never be the same!
Stewart Levine, author of The Book of Agreement and Getting to Resolution
I really love this book and it s one of the most practical I ve ever read. The greatest thing is that it s not a one and done kind of book. You ll find yourself going back to it again and again. And you ll definitely find yourself sharing it with friends and colleagues. I know I have.
Tracy Davidson, Anchor and Consumer Reporter, NBC 10 News Philadelphia
This is a must-read for any leader who wants to ask empowering questions those that inspire, motivate, and produce positive change . . . The book can truly change your personal and professional life.
Tara Rodas, Manager of Employee Development, Strategic Learning Services Division, Joint Mission Support Center, United States Postal Inspection Service and Office Inspector General
While curiosity and acute antennae are essential attributes of great leaders, Dr. Adams goes further than this . . . shows how to use questions to illuminate choices . . . and she s a terrific presenter.
Liz Barron, Senior Director, Executive Education, Smith School of Business, University of Maryland
Marilee is smarter than anyone I know about asking the questions that really matter.
Lillian Brown, author of Your Public Best
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