Cisco CallManager Best Practices
A Cisco AVVID Solution
(Sprache: Englisch)
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Inhaltsverzeichnis zu „Cisco CallManager Best Practices “
Foreword. Introduction. 1. Planning the CallManager Implementation. Read the Solution Reference Network Designs. Check the Compatibility Matrix. Assess the Current Data Infrastructure. Assess the Current Voice Environment. Choose the Right Equipment. Create a Training Curriculum for Users and Administrators. Establish a Rollout Plan. Summary. 2. Planning Centralized Call Processing Deployments. Establishing Basic WAN Connectivity. Tuning Quality of Service on the WAN. Preventing WAN Oversubscription by Using Locations-Based Call Admission Control (CAC). Dynamically Rerouting Calls Using Automated Alternate Routing. Survive WAN Outages by Using SRST. Choosing Gateways to Support Centralized Call Processing Functionality. Summary. 3. Installing CallManager. Before the Installation. During the Installation. After the Installation. Summary. 4. Backing Up and Restoring the Environment. Consider the Whole Deployment. Five Steps to a Solid Backup. Planning Your Backup Strategy. Things to Be Aware of When Restoring from a BARS Backup. Troubleshooting Typical Backup Problems. Summary. 5. Upgrading and Patching CallManager. Installing Windows OS and CallManager Service Releases. Summary. 6. Securing the Environment. Classes of Voice Security Threats. Create a Security Policy to Guide Your Efforts. Avoid Single Points of Security Policy Failure. Review an Infrastructure Security Feature Checklist. Harden Access to Routers and Switches. Harden Access via IP Phones. Harden CallManager and Voice Application Servers. Secure Remote Administration of CallManager. Secure Endpoint Provisioning. Secure Endpoint Operation. Secure Interserver Communication for MGCP, SIP, H.323, and Java Telephony API Signaling via IPSec. Implementation Considerations. Summary. 7. Configuring CallManager and IP Telephony Components. General CallManager System Best Practices. IP Phone Best Practices. Gateway Best Practices. Dial Plan Best Practices. Best Practices for Configuring Features. Tools and
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Application Best Practices. Summary. 8. Managing Services and Parameters. About Services. About Service Parameters. Cisco CallManager Service and Related Parameters. Cisco TFTP Service. Cisco Messaging Interface Service and Related Parameters. Cisco IP Voice Media Streaming App Service. Cisco CTIManager Service. Cisco Telephony Call Dispatcher Service. Cisco MOH Audio Translator Service and Related Parameter. Cisco RIS Data Collector Service and Related Parameters. Cisco Database Layer Monitor Service and a Related Parameter. Cisco CDR Insert Service. Cisco CTL Provider Service. Cisco Extended Functions Service and a Related Parameter. Cisco Serviceability Reporter Service. Cisco WebDialer Service. Cisco IP Manager Assistant Service. Cisco Extension Mobility Service and Related Parameters. General Enterprise Parameters. Summary. 9. Using Multilevel Administration. Change
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Autoren-Porträt von Salvatore Collora, Anne Smith
Salvatore Collora, CCIE(R) No. 4321, is a network consulting engineer for Cisco Systems(R) Advanced Services who specializes in implementing IP telephony and security in large customer networks. He has deployed many large CallManager-based IP telephony networks and often works in emergency situations to fix improper installation and configuration of CallManager. Ed Leonhardt, CCIE No. 3264, is a consulting systems engineer and serves as a technical lead in the combined Enterprise/Service Provider IP Telephony Technology Leadership Program at Cisco Systems. He drives new product requirements to the individual product teams and guides overall system engineer development in technologies surrounding IP telephony. Anne Smith is a technical writer in the CallManager engineering group at Cisco Systems. She has written technical documentation for the Cisco IP Telephony solution since CallManager release 2.0 and was part of the Selsius Systems acquisition in 1998. She is a coauthor of Cisco CallManager Fundamentals and Troubleshooting Cisco IP Telephony from Cisco Press.
Bibliographische Angaben
- Autoren: Salvatore Collora , Anne Smith
- 2004, 550 Seiten, Maße: 19,2 x 23,8 cm, Gebunden, Englisch
- Verlag: Macmillan Technical Publishing
- ISBN-10: 1587051397
- ISBN-13: 9781587051395
Sprache:
Englisch
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