Computer-Supported Collaboration

Introduction.1: Cognitive and Social Psychology in Collaboration. 1. Introduction. 2. Cognitive models. 3. Cognitive effects and biases. 4. Social psychology factors.2: Media factors in collaboration. 1. Introduction. 2. Environmental factors affecting collaboration. 3. Visual and auditory clues in face-to-face collaboration. 4. Video versus audio-only. 5. Proxemic effects. 6. Dialog structure. 7. Social context cues. 8. Managerial behavior and information richness. 9. Effects of I/O rates and asynchrony. 10. Physical artifacts.3: Group problem-solving: Tasks, productivity, early experiments. 1. Introduction. 2. Group productivity and types of tasks. 3. Group problem solving on disjunctive tasks. 4. Characteristics of groups.4: Computer-supported processes and productivity. 1. Introduction. 2. Process gains and losses. 3. Structuring interactions.5: Communication and information in organizations and groups. 1. Introduction. 2. Effects of organizational embedding. 3. Information sharing.6: Groupware. 1. Introduction. 2. Groupware applications and effects. 3. Impediments to developing and using groupware. 4. Design presuppositions in groupware. 5. Virtual workspaces. 6. Shared I/O and development toolkits.7: A brief survey of experimental results on computer-supported collaboration and software development. 1. Introduction. 2. Standardized frameworks. 3. Meta-analyses. 4. Computer-supported brainstorming studies. 5. Software development tasks.8: Collaborative-cognitive model for introductory software development. 1. Introduction. 2. Problem solving. 3. Software development. 4. Composite cognitive model for problem solving based introductory software development. 5. Collaborative factors in software development.Glossary. References.Index. Author Index.