Consensus Through Conversations
How to Achieve High-Commitment Decisions
(Sprache: Englisch)
Whether you facilitate meetings for a living or simply as part of your job, you ve surely found yourself standing in the fire at the center of a group that is polarized, angry, fearful, and confused. Veteran facilitator Larry Dressler has found that what...
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Whether you facilitate meetings for a living or simply as part of your job, you ve surely found yourself standing in the fire at the center of a group that is polarized, angry, fearful, and confused. Veteran facilitator Larry Dressler has found that what makes the crucial difference in these situations is the leader s presence. You have to master a way of being that allows you to remain effective no matter how hot things get.Dressler shows how to cultivate six stances mental, emotional, and physical that will keep you steady, impartial, purposeful, compassionate, and good-humored,. Drawing on his own experiences and the insights of thirty-five distinguished practitioners, he helps you keep your cool and make the kind of inventive, split-second decisions these pressure-cooker situations demand.
Inhaltsverzeichnis zu „Consensus Through Conversations “
Foreword by Pierre Gagnon Preface
INTRODUCTION: THE NEW RULES OF DECISION-MAKING
CHAPTER 1: WHAT IS CONSENSUS?
Consensus Defined
Beliefs That Guide Consensus
Choosing the Right Decision-Making Approach
Alternatives to Consensus
Common Misconceptions
Consensus in Action
CHAPTER 2: HOW DO I PREPARE?
Determine Whether Consensus Is a Good Fit
Decide Who to Involve in the Decision
Enlist a Skilled Facilitator
Clarify the Group s Scope and Authority
Educate Group Members
Develop an Agenda
Gather the Relevant Information
Start the Meeting Off Right
CHAPTER 3: WHAT ARE THE BASIC STEPS?
Step One: Define the Issue
Step Two: Establish Decision Criteria
Step Three: Craft the Proposal
Step Four: Test for Consensus
Step Five: Reach Agreement
CHAPTER 4: HOW DO I WORK WITH DISAGREEMENT?
Using Consensus Cards
Expressing and Resolving Legitimate Concerns
Dealing with Opposition or Blocks
CHAPTER 5: SIX TRAPS THAT UNDERMINE CONSENSUS
Member Absence from Critical Meetings
Grandstanding Members
Obstructive Blocking
Pressuring Members to Conform (Coercive Tactics)
Group Fatigue and/or Frustration
Silent Members
CHAPTER 6: TEN TIPS FOR BETTER CONSENSUS MEETINGS
Set Clear Ground Rules
Use a Group Memory
Distinguish Must from Want Criteria
Use Silence and Pauses
Assign Questions and Tasks to Breakout Groups
Put Discussion in a Fishbowl
Stack Participants
Take a Break
Use Technology Wisely
Evaluate the Meeting
CHAPTER 7: TOWARD HIGH-COMMITMENT DECISIONS
Return to the Roots of Consensus
Remember the Words of My Teachers
Reconnect with My Purpose and Values
Resource Guide
Index
About the Author
Bibliographische Angaben
- Autor: Larry Dressler
- 2006, 120 Seiten, Kartoniert (TB), Englisch
- Verlag: Pub Group West
- ISBN-10: 1576754197
- ISBN-13: 9781576754191
Sprache:
Englisch
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