Credible Checklists and Quality Questionnaires: A User-Centered Design Method
(Sprache: Englisch)
Credible Checklists and Quality Questionnaires is the second short in this series of books by Chauncey Wilson. This book starts off with an examination of the critical, but often overlooked, checklist method.
In the second chapter, questionnaires and...
In the second chapter, questionnaires and...
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Credible Checklists and Quality Questionnaires is the second short in this series of books by Chauncey Wilson. This book starts off with an examination of the critical, but often overlooked, checklist method.
In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a very difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more.
The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products.
After reading this book, readers will be able to use these user design tools with greater confidence and certainty.
In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing questionnaires) is a very difficult task. This chapter discusses being mindful of the choice of words, order of questions and how early questions influence later questions, answer scales and how they impact the user response, questionnaire design, and much more.
The final chapter provides examples of some common questionnaires (both free and fee-based) for assessing the usability of products.
After reading this book, readers will be able to use these user design tools with greater confidence and certainty.
Bibliographische Angaben
- Autor: Chauncey Wilson
- 102 Seiten, Maße: 15,2 x 22,9 cm, Kartoniert (TB), Englisch
- Verlag: MORGAN KAUFMAN PUBL INC
- ISBN-10: 0124103928
- ISBN-13: 9780124103924
- Erscheinungsdatum: 11.09.2013
Sprache:
Englisch
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