Designing Interactive Systems

Preface Publisher's Acknowledgements Part I: Essential Interactive Systems Design 1. Designing interactive systems - A fusion of skills 2. People, activities, contexts and technologies - A framework for designing interactive systems 3. Principles and practice of interactive systems design 4. The Home Information Centre (HIC) 1: A case study in designing interactive systems Part II: People and Technologies 5. Understanding people 1: An introduction to cognitive psychology 6. Technology 1: Supporting single user interaction 7. Understanding people 2: Embodied, situated and distributed cognition Part III: Activities and Contexts of Interactive Systems Design 8. Scenarios 9. Requirements 10. Envisionment 11. Prototyping 12. Evaluation 13. Conceptual and physical design 14. The Home Information Centre (HIC) 2: Development and evaluation Part IV: Psychological Foundations for Interactive Systems Design 15. Memory, attention and making mistakes 16. Hearing and haptics 17. Affective computing and pleasure Part V: Techniques for Interactive Systems Design 18. Contextual Design 1: The Contextual Interview and work modelling 19. Contextual Design 2: From models to design 20. Task analysis 21. Further evaluation 1: Generic techniques and current issues 22. Further evaluation 2: Special contexts Part VI: Information Spaces 23. Information architecture 24. Information design 25. Navigation of information space 26. Agent-based interaction 27. Ubiquitous computing and distributed information Part VII: Computer-Supported Cooperative Working 28. CSCW 1: Supporting communication 29. CSCW 2: Understanding cooperative working 30. CSCW 3: TEchnology to support cooperation References and bibliography Index