Human Competence
Engineering Worthy Performance, Tribute Edition
(Sprache: Englisch)
What People Have Said About Human Competence :
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance...
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance...
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Produktinformationen zu „Human Competence “
What People Have Said About Human Competence :
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids.
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids.
Klappentext zu „Human Competence “
What People Have Said About Human Competence"Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations."
--Dick Lincoln, Centers for Disease Control
"Human Competence is the crowning achievement of a most remarkable man. But more than that, it is the performance technologist's foundation. Read it with zest, but read it with the intent of learning as much as you possibly can."
--Odin Westgaard, Hale Associates
"Tom's work has given me the framework to help others in a powerful way--it is a big part of my message of respecting and valuing people at work."
--Elizabeth Guman, Performance Insights
"Human Competence is a must read for anyone wishing to become a true performance improvement professional."
--Peter Dean, University of Tennessee at Knoxville
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments he left behind will continue to profit behavior analysis and performance improvement for a long, long time."
--Ogden Lindsley, Behavior Research Company
"Human Competence is probably the most borrowed and least returned book in my library. It's good to have it in print once more, so that I can keep replacing it, and rereading it for new insights from the original master of HPT."
--Rob Foshay, TRO Learning, Inc.
Inhaltsverzeichnis zu „Human Competence “
PrefaceAcknowledgments
Part One: The Leisurely Theorems
1. A Leisurely Look at Worthy Performance
2. Measuring Human Competence
3. The Behavior Engineering Model
Part Two: Models of Performance Analysis
4. The Performance Matrix
5. Troubleshooting Performance
Part Three: Policies, Strategies, and Tactics
6. Information and Competence
7. Knowledge Policy at Work
8. Knowledge Policy at School
9. Knowledge Strategies and Tactics
10. Motivation and Human Capital
Part Four: Theoretical Considerations
11. Performance Engineering in Perspective
Appendix: An Application of Performance Engineering
Index
Case History Index
Autoren-Porträt von Thomas F. Gilbert
Widely held as the "father of performance improvement," Dr. Gilbert's work continues to be integral to workplace performance professionals around the world. A long-time leader in his field, Dr. Gilbert was voted the first Honorary Life Member of the International Society for Performance Improvement.
Bibliographische Angaben
- Autor: Thomas F. Gilbert
- 2007, 1. Auflage, 416 Seiten, Maße: 23,5 cm, Gebunden, Englisch
- Verlag: Wiley & Sons
- ISBN-10: 0787996157
- ISBN-13: 9780787996154
Sprache:
Englisch
Rezension zu „Human Competence “
"Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations." - Dick Lincoln, Centers for Disease Control"Human Competence is the crowning achievement of a most remarkable man. But more than that, it is the performance technologist's foundation. Read it with zest, but read it with the intent of learning as much as you possibly can." - Odin Westgaard, Hale Associates
"Tom's work has given me the framework to help others in a powerful way-it is a big part of my message of respecting and valuing people at work." - Elizabeth Guman, Performance Insights
"Human Competence is a must read for anyone wishing to become a true performance improvement professional." - Peter Dean, University of Tennessee at Knoxville
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments he left behind will continue to profit behavior analysis and performance improvement for a long, long time." - Ogden Lindsley, Behavior Research Company
"Human Competence is probably the most borrowed and least returned book in my library. It's good to have it in print once more, so that I can keep replacing it, and rereading it for new insights from the original master of HPT." - Rob Foshay, TRO Learning, Inc.
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