Introducing Intercultural Communication

Challenges of Living in a Global Society Living in a Global Village Contributors to Cultural Diversity The Necessity and Benefits of Intercultural Communication Summary Case Study: The Cronulla Riots Further ReadingUnderstanding Communication The Essence of Communication The Multifaceted Nature of Communication Models of Communication Levels of Communication Communication and Culture Summary Case Study: Hanging Out in the Public Square Further ReadingUnderstanding Culture The Pervasive Nature of Culture Definitions and Components of Culture Characteristics of Culture Subcultures Summary Case Study: The Roma People in Eastern Europe Further ReadingThe Influence of Culture on Perception The Nature of Human Perception Stages of the Perception Process The Influence of Culture on Perception Perception and Intercultural Communication Summary Case Study: How are Eastern Europeans Perceived by the West? Further ReadingCultural Orientations and Behaviours Culture as a Repertoire of Human Behaviours Dimensions of Culture Kluckhohn and Strodtbeck's Value Orientations Intercultural Communication Ethics Summary Case Study: Dinner at a Japanese Home Further ReadingVerbal Communication and Culture The Power of Language The Components and Characteristics of Verbal Codes Language and Perception Cultural Variations in Verbal Communication Language and Identity Summary Case Study: How Many Languages Still Exist in the World Today? Further ReadingNon-Verbal Communication and Culture Universality and Variation of Nonverbal Communication Characteristics and Functions of Nonverbal Codes Types of Nonverbal Communication Influence of Culture on Nonverbal Communication Summary Case Study: Yum Cha and Chinese Culture Further ReadingCategorization, Subgroups and Identities The Multifaceted Nature of Identities Social Categorization and Identities Subgroup Memberships and Different Types of Identities Identities and Intercultural

The comprehensive overview and multicultural perspective makes this book highly readable and recommendable. The nice balance between theory and practice also enables readers to gain necessary intercultural knowledge and effective intercultural skills. The book is essential reading as we face increasing contact with people from diverse cultural backgrounds in this globalizing society, and has a potential to make a substantial contribution to the literatureGuo-Ming ChenProfessor of Communication Studies at the University of Rhode Island



This international edition covers intercultural communication topics from around the world.It is written in easy to follow language, has real life examples and relevant case studies for further analysis and discussion. The book explores the many interconnections between culture, communication, and identities in European, Asian, and Oceanic countries as well as in North America. It is practical and user-friendly...provides a good, well written synthesis of common theory and practice in the field.

dialogin, The Delta Intercultural Academy