IT Service Management From Hell

There's a lot to be learned about best practices in IT Service and Project Management - if you take a different approach. Using irony and sarcasm, the authors of this guide have succeeded in explaining why traditional approaches often fail, meanwhile showing you exactly what you have to do to have reach your own goals. The guide is illustrated with a lot of great cartoons.
Publishers warning:
This book was written by authors under the influence of Irony. Irony, or'I'as it is known, was first popularised in the sixteenth century when Raleigh imported it to the Elizabethan court. The damage'I'could cause led to its use being prohibited, and users went underground, or were weaned off its influence by using Sarcasm as a substitute (Sarcasm has greater initial effect, but wears off more quickly).It is widely believed that Noel Coward wrote under the influence of'I'and in the sixties and seventies large numbers of people once more became addicted, when its use was immortalised by bandssuch as the Beatles ('I'am the walrus), the Stones ('I'can't get no (Satisfaction), and later by the Sex Pistols (Irony in the UK).Icons such as John Lennon were detained by Customs in the USA (where use of Irony has never been popular) after quantities of Irony were found in his luggage. In the most celebrated bust of the sixties, Mick Jagger and Keith Richards were hauled in front of the beak for being in possession of microscopic quantities of'I'at Richards'Redlands country house. The event gained particular notoriety because of the presence of Marianne Faithfull, who allegedly was discovered naked except for a fur rug, and on the point of placing Irony in an unusual context.The publishers do not support the Campaign to Legalise Irony.'I'can have serious long term effects. The publishers wish to state that they do not use Irony or approve of its use, and recommend that readers of this publication undergo Irony counselling should they be affected by its content.
I laughed'til Istopped
John StewartFunnier than War and Peace
DoestoyevskyNo it isn't
TolstoyWho cares
Saddam HusseinBuy this book
The authors