Juran's Quality Handbook

The International Standard on Quality and the essential reference in quality engineering and management practices, Juran's Quality Handbook has been completely updated for this new edition. Contributed, revised, and edited by a global team of industry experts, this new edition provides penetrating coverage of the newest methods in planning, control, and results, delivering all the tools necessary for successful quality engineering and management well into the next century. In this Fifth Edition, a major revision of the best-selling classic Handbook, you'll find new emphasis on software, and updates in many key areas. Written for managers, quality and industrial engineers, and students, this dynamic new version of Juran's reaches beyond the mangement site to address new customer service, supplier relations, and worldwide market standard considerations. No Management or Engineering library can be complete without it. ISO 9000 and QS9000; Software Development; Strategic Planning; Training. Supplier Relations; Inspection and Testing; Customer Service; Function Deployment; International Activities; TQM and SQP; Self-Directing Teams; Tagushi Methods and Techniques; Supervision; Benchmarking; Statistical Problem-Solving; And More.A major brief revision of the classic reference on quality engineering and management. It provides a comprehensive body of knowledge needed to engineer and manage for quality into the 21st Century. Expert contributors from around the globe will cover the trilogy of processes that underlie management for quality: quality planning, quality control, and quality.For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies. Now this Fifth Edition a major revision and the first new edition of Juran's Quality Handbook in more than 10 years forges a new standard in tools for quality. Bringing