Lessons in Learning, e-Learning, and Training

Foreword.
Introduction.1. I Told You Not to Tell Me That.
The case for not "telling" in training-and some guidelines for doing it if you must.2. I Wanted to Learn But There Was No Money in It.
Thoughts on the relationship between learning goals and rewards-and how to design training that helps learners stay motivated.3. Teaching What Can't Be Taught.
The value of knowing what you cannot fix-and understanding how people really change and what the culture has to do with it.4. Knowing Isn't Doing.
The reasons most e-learning is so bad (and other training, for that matter)-and five questions to ask to begin to make it better.5. Enron Fixes Their Communication Problems.
Thoughts on when to just say no-like when your company asks for a training course.6. Sex and Chicken.
The role of nonconscious learning-and how to help adults do it.7. I Can't Remember Whether I Ate the Whole Thing.
On the difference between event memory and procedural memory-and how practice has to figurein.8. Sir, Step Away from the Fig Newton.
How what happens in real life undoes training-and what to do about it.9. Billy's Home Run.
Storytelling insights-and how hearing, telling, and living stories makes for good training.10. What's Doing?
The excuses for not doing doing-based training-and how to avoid them.11. Pardon Me, I Must Have Misplaced My Stereotype.
The pros and cons of stereotyping-and how to teach people to do it well.12. Every Curriculum Tells a Story (Don't It?).
The problems with most curricula today-and how they inspire a different way to define the training designer's job.13. And We'll Have Fun, Fun, Fun 'til Our Company Takes the e-Learning Away.
Why most e-learning is boring, not fun-and real-world tips for making it more engaging.14. I Disagree with the Question.
The importance of getting the questions right-so the rest of your job is easy.15. Corporate Dragons.
Why most e-learning you are likely to encounter isn't very good-and how to recognize it.16. Time for