Making the e-Business Transformation

Why is e-business the next great revolution in both business and society?.- How do you transform your business to e-business?.- How do you introduce e-business in your own company?.- What are the key enabling technologies?.- What are the tools for managing domain and process knowledge?.- e-Business and knowledge management.- Roadmap.- Acknowledgements.- 1. Dispelling the myths of e-business.- 1.1 e-Commerce widens the income gap between the developed and the developing world?.- 1.2 e-Business squares the bell curve?.- 1.3 e-Business kills emotional intelligence?.- 1.4 e-Business is the death of society?.- 1.5 Summary: Fundamental success factors for e-business transformation.- 2. Turning business into e-business.- 2.1 e-Business transformation: evolution or revolution.- 2.2 Business process outsourcing over the Web.- 2.3 From Web sites to portals.- 2.4 Case study: pharmaceutical industry.- 2.5 Case study: dating over the Web.- 2.6 Critical success factors for e-business transformation.- 3. Blueprint for e-business implementation.- 3.1 The IPI blueprint.- 3.2 e-Business deployment roadmap.- 3.3 Knowledge management deployment.- 3.4 e-Business project management: new concepts, old obstacles!.- 3.5 Critical success factors for e-business project management.- 4. Key e-business technologies.- 4.1 e-Business technology overview.- 4.2 Introduction to XML.- 4.3 Security.- 4.4 Digital money.- 4.5 Virtual collaboration.- 4.6 Workflow management.- 4.7 Business process integration.- 4.8 Critical technology success factors for e-business transformation.- 5. Tools for managing knowledge.- 5.1 The MIT Process Handbook.- 5.2 Knowledge navigation.- 5.3 Critical knowledge management success factors for e-business transformation.- 5.4 Conclusions.- References and further reading.