Management? It's Not What You Think!

CHAPTER 1 MANAGEMENT MOSAIC The manager as orchestra conductor. Peter Drucker, Sune Carlson and Leonard Sayles 5 Management: be careful what you think. Henry Mintzberg 6 What Management says and what managers do. Albert Shapero 15 Management and magic. Martin I. Gimpl and Stephen R. Dakin 18 CHAPTER 2 MANAGEMENT OF MEANING Problems, problems, problems. Raymond Smullyan 25 Accenture's next champion of waffle words. Lucy Kellaway 25 Mana-gems 27 Subject: new element for Periodic Table 29 PowerPoint is evil. Edward Tufte 29 Planning as public relations. Henry Mintzberg 32 The opposite of a profound truth is also true. Richard Farson 33 Systematic buzz word generator. Lew Gloin 35 CHAPTER 3 MISLEADING MANAGEMENT There are no leaders, there is only leadership. Richard Farson 39 Conversations from the corner office. John Mackey talks with Kai Ryssdal 41 A star executive does not make a company. John Kay 44 Rules for being a heroic leader. Henry Mintzberg 46 A descent in the dark. R.R. Reno 47 Leadership and communityship. Henry Mintzberg 48 CHAPTER 4 MYTHS OF MANAGING Outsourcing the outsourcers 55 Spotting management fads. Danny Miller and Jon Hartwick 55 Musings on management. Henry Mintzberg 58 To err is human. Spyros G. Makridakis 67 CEOs: some gamblers. Henry Mintzberg 69 CHAPTER 5 MAXIMS OF MANAGING Laws and rules: from A to Z 73 Parkinson's law. Cyril Northcote Parkinson 75 Maxims in need of a makeover. Justin Ewers 77 Why most managers are plagiarists. Lucy Kellaway 81 CHAPTER 6 MASTERS OF MANAGING? Managers not MBAs. Henry Mintzberg 87 Harvard's masters of the apocalypse. Philip Delves Broughton 91 Games business schools play. Andrew J. Policano 94 CHAPTER 7 METAMORPHOSING MANAGEMENT 'Change management' is an oxymoron. Jim Clemmer 99 Senior managers aren't cooks, they're ingredients. David K. Hurst 100 Staying on track. Anon 100 Backing into a brilliant strategy. Richard Pascale 101 A modern parable.

HENRY MINTZBERG is Cleghorn Professor of Management Studies at McGill University in Montreal and the winner of awards from the most prestigious academic and practitioner institutions in management. He was ranked in the top ten in the Wall Street Journal's list of influential business thinkers.BRUCE AHLSTRAND is a professor of management at Trent University in Ontario. JOSEPH LAMPEL is a professor of strategy at Cass Business School, City University London.

."..the most down-to-earth management book that I have laid hands on...I loved it!" --"Advance for Medical Laboratory Professional magazine"