Managing e-Business Projects

1 Introduction.- 1.1 e-business Projects.- 1.2 Differences Between e-business and Traditional IT Projects.- 1.3 Challenges in e-business Projects.- 1.4 Skills Required for e-business Projects.- 1.5 The Project Manager in e-business Projects.- 1.6 The Qualifications of an e-business Project Manager.- 1.7 The First Key Success Factor.- 1.8 e-business Solution Implementation Approach.- 1.9 How the Book Is Organized.- 1.10 What Is in This Book for the Reader.- 2 Managing the Scope.- 2.1 Planning the Project Scope.- 2.2 Defining the Project Scope.- 2.3 Developing the Work Breakdown Structure.- 3 Managing the Schedule.- 3.1 Developing the Project Schedule.- 3.2 Controlling the Project Schedule.- 4 Managing the Team.- 4.1 Recruiting Project Staff.- 4.2 Defining the Project Organization.- 4.3 Developing the Project Team.- 5 Managing the Cost.- 5.1 Estimating the Project Cost.- 5.2 Controlling the Project Cost.- 6 Managing the Client.- 6.1 Supporting a Client to Achieve Its Objectives.- 6.2 Involving a Client in the Project.- 6.3 Handling Project Issues.- 7 Managing Risks.- 7.1 Analyzing Project Risks.- 7.2 Responding to Project Risks.- 8 Managing Technology.- 8.1 Planning e-business Technology.- 8.2 Implementing the e-business Application.- 8.3 Deploying the e-business Solution.- 9 Managing Quality.- 9.1 Planning Quality.- 9.2 Assuring Quality.- 10 Managing Change.- 10.2 Issuing Change Requests.- 10.3 Analyzing and Responding to Change Requests.- 11 Managing the Subcontractor.- 11.1 Selecting a Subcontractor.- 11.2 Monitoring a Subcontractor.- 12 Managing Communications.- 12.1 Planning Communications.- 12.2 Performing Communications.- 13 Managing Documentation.- 13.1 Managing Technical Documentation.- 13.2 Managing Legal Documentation.- Appendix A: List of Acronyms.- Appendix B: Glossary.- References.- Index of Key Success Factors.