Mastering Counselling Skills
(Sprache: Englisch)
This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication...
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This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients.
Inhaltsverzeichnis zu „Mastering Counselling Skills “
Acknowledgements.- Introduction.- Essentials of Good Practice.- Effective Communication.- First Contact and Short Exchanges.- Sharing Information and Offering Advice.- Help Over the Telephone.- Helping Other People: A Positive Framework.- Understanding and Extending the Perspective of Clients.- Goal Setting and Action Planning.- Helping Through Group Work.- Running a Group.- Specific Applications in Brief.- Safe Practice for Yourself, Your Team and Your Clients.- Final Thoughts.- Appendix.- Index.Bibliographische Angaben
- Autoren: Jennie Lindon , Lance Lindon
- 2007, 2. Aufl., 296 Seiten, Maße: 23,4 cm, Kartoniert (TB), Englisch
- Verlag: Macmillan Education
- ISBN-10: 0230537863
- ISBN-13: 9780230537866
Sprache:
Englisch
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