Micromessaging
(Sprache: Englisch)
Eliminate negative verbal and nonverbal behaviors and replace them with positive signals that improve the entire organization
In this groundbreaking book, Stephen Young, one of the foremost national experts in leadership, introduces his concept of...
In this groundbreaking book, Stephen Young, one of the foremost national experts in leadership, introduces his concept of...
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Eliminate negative verbal and nonverbal behaviors and replace them with positive signals that improve the entire organizationIn this groundbreaking book, Stephen Young, one of the foremost national experts in leadership, introduces his concept of micromessages. Those are critical behaviors-looks, gestures, tone, nuance, inflection, syntax-that tell people what we really think of them, in contrast to the words we speak, and show you how to cultivate positive messages that will enhance the whole company.
Bibliographische Angaben
- Autor: Stephen Young
- 2007, 224 Seiten, Maße: 0,2 cm, Gebunden, Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 0071467572
- ISBN-13: 9780071467575
Sprache:
Englisch
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