NGO Management

INTRODUCTION: NGOs IN A WORLD OF UNCERTAINTIES Contents Contributor List 1. Have NGOs 'Made a Difference?' From Manchester to Birmingham with an Elephant in the Room 2. NGOs and Development Alternatives - Revisited 3. The Global War on Terror, Development and Civil Society 4. Seeing Like a Citizen: Re-claiming Citizenship in a Neoliberal World 5. Civic Driven Change: A Concise Guide to the Basics 6. Civic Driven Change and Developmental Democracy 7. Civil Society and the Legitimation of Global Governance 8. Civil Society Legitimacy and Accountability: Issues and Challenges 9. Listen First: a Pilot System for Managing Downward Accountability in NGOs 10. Governing for Accountability: Principles in Practice 11. Strategic Issues Facing NGOs into the Foreseeable Future 12. Strategic Planning: The Cultivation of Organizational Beauty 13. The Phases of Organization Development 14. The Change Challenge: Achieving Transformational Organizational Change in International NGOs 15. Rights-based Development Approaches: Combining Politics, Creativity and Organisation 16. Participation 17. Trust, Accountability, and Face-to-face Interaction in North - South NGO Relations 18. Briefing Paper: Policy Engagement for Poverty Reduction - How Civil Society Can be More Effective 19. Is there Life after Gender Mainstreaming? 20. Managing NGOs with Spirit 21. Civil Society Networks: Of Ants and Elephants 22. South African NGOs and the Public Sphere: Between Popular Movements and Partnerships for Development 23. Bridging Gaps: Collaboration Between Research and Operational Organizations 24. NGOs and Communication: Divorce over the Toothpaste 25. Development Effectiveness: Towards New Understandings 26. Measurement in Developmental Practice: From the Mundane to the Transformational 27. Accountability and Learning: Exploding the Myth of Incompatibility Between Accountability and Learning 28. Knowledge Management Organisational Learning: an International Development Perspective 29. Options,

Alan Fowler is an adviser to and writer about civil society and international development NGOs. Chiku Malunga is a development writer and consultant with many years experience in organization development work with African, European and American NGOs and civil society organizations. He works with the organization CADECO to promote African centered organizational improvement models.

'Everyone needs a good companion, and this book will be of enormous help to NGOs as they navigate through the contradictory pressures of international development and social change. Fowler and Malunga have drawn together a wonderful collection of insights and experiences that should be on every manager's desk.' Michael Edwards, Distinguished Senior Fellow, Demos 'This book makes a critical contribution to the development literature on the changing demands, dilemmas and creative responses of NGOs in a rapidly evolving world system. It is both timely and thought provoking.' Prof. Margaret Kroma, Program Manager, Consultative Group on International Agricultural Research 'This book is essential reading, especially for those who perceive development and NGO management as avenues for enabling individuals, groups, organizations and communities to learn to develop new ways of thinking in order to build a better history for themselves and the world.' Mosi Kisare, Executive Director and facilitator at the EASUN Centre for Organizational Learning, Arusha, Tanzania 'Managers and practitioners will go a long way before they find a more useful compendium of knowledge and experience. For those seeking to understand NGOs, here is the one-stop shop you have been looking for.' Ian Smillie, author of The Alms Bazaar and Blood on the Stone: Greed, Corruption and War in the Global Diamond Trade