Operational Support and Analysis
(Sprache: Englisch)
A guide that provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a...
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A guide that provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes.
Bibliographische Angaben
- Autoren: Alison Cartlidge , Janaki Chakravarthy , Colin Rudd , John A. Sowerby
- 2009, 135 Seiten, Maße: 10,8 x 14,1 cm, Kartoniert (TB), Englisch
- Verlag: The Stationery Office Ltd
- ISBN-10: 0113312083
- ISBN-13: 9780113312085
Sprache:
Englisch
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