Operations and Supply Management, w. DVD-ROM

Section One -- Strategy 1. Introduction to the Field 2. Operations and Supply Strategy 2A -- Product Mix Problem/Linear Programming 3. Project Management 4. Product and Service Design Section Two -- Processes 5. Strategic Capacity Management 5A - Learning Curves 6. Process Analysis 6A -- Job Design and Work Measurement 7. Manufacturing Processes 7A -- Manufacturing Process Design 8. Service Processes 8A - Waiting Line Analysis 9. Six-Sigma Quality 9A - Process Capability and SPC Section Three -- Supply Chains 10. Strategic Sourcing 10A - Facility Location Analysis) 11. Logistics 11A -- Supply Chain Network Analysis 12. Lean Manufacturing Section Four --Enterprise Resource Planning Systems 13. Demand Management 14. Sales and Operations Planning 15. Inventory Control 16. Material Requirements Planning 17. Scheduling 17A -- Simulation 18. Constraint Management Supplements A. Financial Analysis B. Operations Technology Appendices A. Answers to Selected Problems B. Learning Curve Tables C. Present Value Table D. Negative Exponential Distribution: Values of E. Areas of the Cumulative Standard Normal Distribution

F. Robert Jacobs is currently department chairman at Indiana University. He has a PH.D from Ohio State and is past Vice President of the Decision Sciences Institute, Information Technology Coordinator for Decision Sciences Institute for 1997, as well as Associate Editor on the board of the Journal of Operations Management. Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute. Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision. A UCLA grad and Buffa student.