Quality By Design
A Clinical Microsystems Approach
(Sprache: Englisch)
Quality by Design: A Clinical Microsystems Approach offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers...
Leider schon ausverkauft
versandkostenfrei
Buch (Kartoniert)
72.90 €
36 DeutschlandCard Punkte
sammeln
- Lastschrift, Kreditkarte, Paypal, Rechnung
- Kostenlose Rücksendung
- Ratenzahlung möglich
Produktdetails
Produktinformationen zu „Quality By Design “
Quality by Design: A Clinical Microsystems Approach offers a new and unique approach to an old problem: how to redesign health services processes to improve quality, add value, reduce variation, and improve morale, in such a way that frontline caregivers lead the process of change, rather than obey it.
Klappentext zu „Quality By Design “
Quality by Design offers a new and innovative approach to transforming our health care system to be safe, timely, effective, efficient, equitable, and patient-centered. The authors' microsystem concepts and proven approach achieve the best patient outcomes by developing reliable, efficient, and responsive systems that have the capability of meeting the individual needs of one patient, continually improving care for the next patient, and creating a great place to work for all staff.Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Eugene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors
* describe how to develop microsystems that can attain peak performance through active engagement of interdisciplinary teams in learning and applying improvement science and measurement;
* explore the essence of leadership for clinical Microsystems;
* show what mid-level leaders can do to enable peak performance at the front lines of care;
* outline the design and redesign of services and planning care to match patient needs with services offered;
* examine the issue of safety;
* describe the vital role of data in creating a rich and useful information environment;
* provide a core curriculum that can build microsystems' capability, provide excellent care, promote a positive work environment, and contribute to the larger organization.
Quality by Design offers powerful theoretical frameworks and principles, valuable tools and techniques, and an action-learning program.
Inhaltsverzeichnis zu „Quality By Design “
List of Tables, Figures, and ExhibitsForeword by Donald M. Berwick
Preface
Acknowledgments
Introduction
The Editors
The Contributors
PART ONE: CASES AND PRINCIPLES
1. Success Characteristics of High-Performing Microsystems: Learning from the Best (Eugene C. Nelson, Paul B. Batalden, Thomas P. Huber, Julie K. Johnson, Marjorie M. Godfrey, Linda A. Headrick,and John H. Wasson)
2. Developing High-Performing Microsystems (Eugene C. Nelson, Paul B. Batalden, William H. Edwards, Marjorie M. Godfrey, and Julie K. Johnson)
3. Leading Microsystems (Paul B. Batalden, Eugene C. Nelson, Julie K. Johnson, Marjorie M. Godfrey, Thomas P. Huber, Linda Kosnik, and Kerri Ashling)
4. Leading Macrosystems and Mesosystems for Microsystem Peak Performance (Paul B. Batalden, Eugene C. Nelson, Paul B. Gardent, and Marjorie M. Godfrey)
5. Developing Professionals and Improving Worklife (Thomas P. Huber, Marjorie M. Godfrey, Eugene C. Nelson, Julie K. Johnson, Christine Campbell, and Paul B. Batalden)
6. Planning Patient-Centered Services (Marjorie M. Godfrey, Eugene C. Nelson, John H. Wasson, Julie K. Johnson, and Paul B. Batalden)
7. Planning Patient-Centered Care (John H. Wasson, Marjorie M. Godfrey, Eugene C. Nelson, Julie K. Johnson, and Paul B. Batalden)
8. Improving Patient Safety (Julie K. Johnson, Paul Barach, Joseph P. Cravero, George T. Blike, Marjorie M. Godfrey, Paul B. Batalden, and Eugene C. Nelson)
9. Creating a Rich Information Environment (Eugene C. Nelson, Paul B. Batalden, Karen Homa, Marjorie M. Godfrey, Christine Campbell, Linda A. Headrick, Thomas P. Huber, Julie K. Johnson, and John H. Wasson)
PART TWO: ACTIVATING THE ORGANIZATION AND THE DARTMOUTH MICROSYSTEM IMPROVEMENT CURRICULUM
10. Overview of Path Forward and Introduction to Part Two
11. Introduction to Microsystem Thinking
12. Effective Meeting Skills I
13. Assessing Your Microsystem with the 5 P's
14. The Model for Improvement: PDSA!!
15.
... mehr
Selecting Themes for Improvement
16. Improvement Global Aim
17. Process Mapping
18. Specific Aim
19. Cause and Effect Diagrams
20. Effective Meeting Skills II: Brainstorming and Multi-Voting
21. Change Concepts
22. Measurement and Monitoring
23. Action Plans and Gantt Charts
24. Follow Through on Improvement: Storyboards, Data Walls, and Playbooks
25. Conclusion: Continuing on the Path to Excellence
Appendix A: Primary Care Workbook
Name Index
Subject Index
16. Improvement Global Aim
17. Process Mapping
18. Specific Aim
19. Cause and Effect Diagrams
20. Effective Meeting Skills II: Brainstorming and Multi-Voting
21. Change Concepts
22. Measurement and Monitoring
23. Action Plans and Gantt Charts
24. Follow Through on Improvement: Storyboards, Data Walls, and Playbooks
25. Conclusion: Continuing on the Path to Excellence
Appendix A: Primary Care Workbook
Name Index
Subject Index
... weniger
Autoren-Porträt von Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey
Eugene C. Nelson, D.Sc., M.P.H., is director of quality administration for the Dartmouth-Hitchcock Medical Center and professor of community and family medicine at Dartmouth Medical School.Paul B. Batalden, M.D. is the director of health care improvement leadership development, Center for the Evaluative Clinical Sciences, and professor of pediatrics and of community and family medicine at Dartmouth Medical School.
Marjorie M. Godfrey, M.S., R.N., is instructor for community and family medicine at and director of the Clinical Microsystem Resource Group at Dartmouth Medical School .
Bibliographische Angaben
- Autoren: Eugene C. Nelson , Paul B. Batalden , Marjorie M. Godfrey
- 2007, 1. Auflage, 512 Seiten, Maße: 23,6 cm, Kartoniert (TB), Englisch
- Herausgegeben: Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey
- Verlag: Wiley & Sons
- ISBN-10: 0787978981
- ISBN-13: 9780787978983
Sprache:
Englisch
Kommentar zu "Quality By Design"
0 Gebrauchte Artikel zu „Quality By Design“
| Zustand | Preis | Porto | Zahlung | Verkäufer | Rating |
|---|
Schreiben Sie einen Kommentar zu "Quality By Design".
Kommentar verfassen