Recruiting, Retaining and Promoting Culturally Different Employees

Part 1: Recruiting from a culturally diverse talent pool, Introduction: What are cultural differences, Screening resumes, Screening candidates, Probation period, Job search advice for employment in North America, Cross-cultural communication issues Part 2: Retaining and promoting culturally different employees, Retention and promotion issues resulting from cultural differences, Manager-employee relationships, Teamwork, Promotion process, Conclusion: Benefits of cultural diversity. Appendixes. Index

Dr. Laroche has 15 years experience as an international engineer, working with people from more than 50 countries. For the past four years, he has delivered cross-cultural training courses to the employees of a number of technical organizations, from high tech and IT engineering departments. His clients include the IT Department of P&G Canada, the Syncrude Edmonton Research Centre, the Xerox Research Centre of Canada, MPI Software Technologies, AEA Technology Hyprotech, Allied Signal Aerospace, APEGGA, PEO, GTAGA, NR Can, Magna, Wescast Industries, TRW Canada, VAn Rob Stamping, York University, University of Toronto, Appott Laboratories, Janssen Pharaceutica, Johnson & Johnson, Rohm & Haas, etc. Dr. Laroche has delivered over 20 invited talks at technical and HR conferences and published over 80 articles in close to 30 engineering, scientific, HR and business magazines published in six countries. Don Rutherford is Co-founder, Culture Connect an intercultural services company located in Calgary, Canada. Don's commitment to cross-cultural understanding and effectiveness comes from living and working on four continents. He has traveled to 35 countries and has provided clients' services in 42 countries. His intercultural articles have appeared in Mexico Business, Business in Calgary and the CBC radio on-line web site. He developed the American Management Association program "Managing a Multicultural Team" and co-authored the Cultural Detective program on Canada.

"This book is a great success on several fronts. It identifies and frames the key issues extremely well, the examples are fascinating and always to the point, and the advice is well thought out out and very practical. Recruiting, Retaining and Promoting Culturally Different Employees leaves the reader wanting more, not because the authors have left anything important out but because their insights are so valuable." - Craig Storti, Intercultural Consultant and Trainer, and Author of The Art of Crossing Cultures "This work is an invaluable resource for global recruitment. Leading organizations agree that a diverse workforce generates the resilience necessary for a sustainable future. Yet traditional hiring practices obstruct the goal of achieving an ideal employee base. Finally, we have an illuminating, practical guidebook which explains cultural differences in the workplace and expands our worldview." -- Noel Kreicker, President, IOR Global Services "From a talent management perspective North America is in a 'perfect storm'. Increased globalization, demographics and fierce competition for scarce human capital means organizations are grappling with issues of attraction and retention of employees. Into this storm come Lionel Laroche and Don Rutherford with a beacon of light to guide us. Those who read and embrace the concepts in Recruiting, Retaining and Promoting Culturally Different Employees will find they are being given both the vessel and guidance necessary to weather the storm and will come out the other end wiser, stronger, and fully able to capitalize on the 'Diversity Advantage'. This is a must read book for recruiters, managers, recent immigrants and anyone in a culturally diverse workplace. Each chapter crisps down complex issues and ideas into bite sized bits of information that are wrapped in stories we can all relate to. The book lays out in an easy step-by-step fashion do's and don'ts from the recruiter/manager and the applicant/employee

"This book is a great success on several fronts. It identifies and frames the key issues extremely well, the examples are fascinating and always to the point, and the advice is well thought out out and very practical. Recruiting, Retaining and Promoting Culturally Different Employees leaves the reader wanting more, not because the authors have left anything important out but because their insights are so valuable."
- Craig Storti, Intercultural Consultant and Trainer, and Author of The Art of Crossing Cultures
"This work is an invaluable resource for global recruitment. Leading organizations agree that a diverse workforce generates the resilience necessary for a sustainable future. Yet traditional hiring practices obstruct the goal of achieving an ideal employee base. Finally, we have an illuminating, practical guidebook which explains cultural differences in the workplace and expands our worldview."
-- Noel Kreicker, President, IOR Global Services
"From a talent management perspective North America is in a 'perfect storm'. Increased globalization, demographics and fierce competition for scarce human capital means organizations are grappling with issues of attraction and retention of employees. Into this storm come Lionel Laroche and Don Rutherford with a beacon of light to guide us. Those who read and embrace the concepts in Recruiting, Retaining and Promoting Culturally Different Employees will find they are being given both the vessel and guidance necessary to weather the storm and will come out the other end wiser, stronger, and fully able to capitalize on the 'Diversity Advantage'.
This is a must read book for recruiters, managers, recent immigrants and anyone in a culturally diverse workplace. Each chapter crisps down complex issues and ideas into bite sized bits of information that are wrapped in stories we can all relate to. The book lays out in an easy step-by-step fashion do's and don'ts from the recruiter/manager and the applicant/employee