Rushton, A: Hdb Logistics and Distribution Management

Section - ONE: Concepts of logistics and distribution; Chapter - 01: Introduction to logistics and distribution; Chapter - 02: Integrated logistics and the supply chain; Chapter - 03: Customer service and logistics; Chapter - 04: Channels of distribution; Chapter - 05: Key issues and challenges for logistics and the supply chain; Section - TWO: Planning for logistics; Chapter - 06: Planning framework for logistics; Chapter - 07: Logistics processes; Chapter - 08: Supply chain segmentation; Chapter - 09: Logistics network planning; Chapter - 10: Logistics management and organization; Chapter - 11: Multichannel fulfilment; Chapter - 12: Manufacturing logistics; Section - THREE: Procurement and inventory decisions; Chapter - 13: Basic inventory planning and management; Chapter - 14: Inventory and the supply chain; Chapter - 15: Procurement and supply; Section - FOUR: Warehousing and storage; Chapter - 16: Principles of warehousing; Chapter - 17: Storage and handling systems (palletized); Chapter - 18: Storage and handling systems (non-palletized); Chapter - 19: Order picking and packing; Chapter - 20: Receiving and dispatch; Chapter - 21: Warehouse design; Chapter - 22: Warehouse management and information; Section - FIVE: Freight transport; Chapter - 23: International logistics: modal choice; Chapter - 24: Maritime transport; Chapter - 25: Air transport; Chapter - 26: Rail and intermodal transport; Chapter - 27: Road freight transport: vehicle selection; Chapter - 28: Road freight transport: vehicle costing; Chapter - 29: Road freight transport: planning and resourcing; Section - SIX: Operational management; Chapter - 30: Cost and performance monitoring; Chapter - 31: Benchmarking; Chapter - 32: Information and communication technology in the supply chain; Chapter - 33: Outsourcing: services and decision criteria; Chapter - 34: Outsourcing: the selection process; Chapter - 35: Outsourcing management; Chapter - 36: Security and safety in distribution; Chapter - 37:

Alan Rushton is a Director of Dialog Consultants, and was formerly the Director of Graduate Programmes at the Centre for Logistics and Supply Chain Management at Cranfield University. He is also a Chartered Fellow of the Chartered Institute of Logistics and Transport (CILT). Phil Croucher is an independent consultant and lecturer with over forty years' experience in the Logistics and Supply Chain Industry. He is a Fellow of the CILT and has an MSc from Cranfield University. He teaches at the University of East Anglia. Dr Peter Baker is an independent consultant and lecturer. Formerly a Senior Lecturer, he is a Visiting Fellow at Cranfield University's Centre for Logistics and Supply Chain Management.