Russell, T: Effective Feedback Skills
(Sprache: Englisch)
Giving effective feedback is one of the key skills a trainer must master in order to maximize the effect of training and development. With detailed advice on providing the wide variety of types of feedback needed, this fully revised new edition includes...
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Giving effective feedback is one of the key skills a trainer must master in order to maximize the effect of training and development. With detailed advice on providing the wide variety of types of feedback needed, this fully revised new edition includes practical advice on the role of debriefing, on- and off-the job feedback, and summarizing sessions. Complete with checklists and ideas for creating a supportive training climate, the book demonstrates how to give effective feedback with tact and shows how to deal with defensiveness.
Inhaltsverzeichnis zu „Russell, T: Effective Feedback Skills “
Part 1 The issues and the terms: what people can learn and how they learn; feedback and debriefing. Part 2 Feedback: the contexts for feedback; how to give feedback; how people receive feedback; how to turn feedback into a debrief. Part 3 Debriefing: the contexts for debriefing; how to debrief a session. Part 4 Reporting back: feedback, debriefing and reporting back; further reading.
Autoren-Porträt von Tim Russell
Tim Russell
Bibliographische Angaben
- Autor: Tim Russell
- 2. Auflage, 156 Seiten, Maße: 17 x 24,4 cm, Kartoniert (TB), Englisch
- Verlag: Kogan Page
- ISBN-10: 0749425695
- ISBN-13: 9780749425692
- Erscheinungsdatum: 01.01.2006
Sprache:
Englisch
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