SAP S/4HANA Cloud

... Foreword by Thomas Saueressig ... 15

... Preface ... 17

... Target Audience ... 17

... How to Read This Book ... 17

... How This Book Is Organized ... 18

... Acknowledgments ... 20

1 ... Introduction ... 21

1.1 ... Current ERP Challenges ... 21

1.2 ... A New ERP Paradigm: Cloud ERP ... 25

1.3 ... SAP S/4HANA: Deployment Options ... 29

1.4 ... SAP S/4HANA Cloud Use Cases and Business Value ... 33

1.5 ... SAP S/4HANA Cloud Solution Architecture ... 41

1.6 ... Summary ... 50

2 ... The Intelligent Enterprise Suite ... 51

2.1 ... From the Monolithic ERP to the Intelligent Suite ... 51

2.2 ... End-to-End Business Processes ... 60

2.3 ... SAP Business Technology Platform ... 64

2.4 ... Summary ... 73

3 ... Intelligent Technologies ... 75

3.1 ... Situation Handling ... 76

3.2 ... Robotic Process Automation ... 80

3.3 ... Machine Learning and Predictive Analytics ... 84

3.4 ... Internet of Things ... 90

3.5 ... Intelligent Technologies: An Example ... 94

3.6 ... Summary ... 96

4 ... User Experience ... 97

4.1 ... SAP Fiori Design System ... 97

4.2 ... Mobile User Experience ... 109

4.3 ... User Interface Adaptation ... 115

4.4 ... Summary ... 122

5 ... Analytics ... 125

5.1 ... Embedded Analytics and Enterprise Analytics ... 125

5.2 ... Embedded Analytics in SAP S/4HANA Cloud ... 132

5.3 ... Architecture and Integration with Other SAP Analytics Solutions ... 148

5.4 ... Summary ... 156

6 ... Business Capabilities ... 159

6.1 ... Sourcing and Procurement ... 159

6.2 ... Manufacturing ... 172

6.3 ... Logistics ... 186

6.4 ... Sales ... 203

6.5 ... Service ... 220

6.6 ... Maintenance Management ... 235

6.7 ... Finance ... 248

6.8 ... Cross Capabilities ... 258

6.9 ... Industry Variants ... 285

6.10 ... Industry Cloud ... 301

6.11 ... Globalization ... 306

6.12 ... Summary ...

Thomas Saueressig has global responsibility for all business software applications including all functional areas from prod-uct strategy and management to product development and innovation as well as product delivery and support. In addition, he is also in charge of all development cross-functions at SAP, comprising the overall quality of SAP software products, its user experience and the underlying global cloud infrastructure ensuring a consistent level of scalability, reliability, perfor-mance, security, and data protection across all solutions for SAP's customers. He has a degree in Business Information Technology from the Uni-versity of Cooperative Education in Mannheim (Germany) and a joint executive MBA from ESSEC (France) and Mannheim Business School (Germany). Gilg, JanJan Gilg is the president of SAP S/4HANA development at SAP. In this role, he is responsible for SAP S/4HANA's digital supply chain and industry solution product lines. In his previous role as the global head of SAP S/4HANA, he was responsible for the engineering and product management function for SAP S/4HANA. Betz, OliverOliver Betz is a senior vice president and global head of product management for SAP S/4HANA at SAP. Oliver assesses customer and market requirements and drives the SAP S/4HANA product strategy. His team discovers key market trends and collaborates with customers and partners. His team also supports SAP's field organization, industry analysts, and the SAP partner ecosystem to assess client requirements and demands, and map them with the SAP S/4HANA product roadmap.