Sociology of Organizations

Batt Connective Leadership: Female Leadership Styles in the 21st Century Workplace - Jean Lipman-BlumenTrust and Influence in Combat: An Interdependence Model - Patrick Sweeney, Vaida Thompson and Hart BlantonPART V. ORGANIZATIONAL CULTUREWhat is Culture? - Edgar A. ScheinThe Organizational Culture Wars: A Struggle for Intellectual Dominance - Joanne Martin and Peter Frost Moral Economy and Cultural Work - Mark BanksRepresenting Blue: Representative Bureaucracy and Racial Profiling in the Latino Community - Vicky M. Wilkins and Brian N. Williams This Place Makes Me Proud to be a Woman': Theoretical Explanation for Success in Entrepreneurship Education for Low-Income Women - Mary Godwyn Hospitals as Cultures of Entrapment: Re-Analysis of the Bristol Royal Infirmary - Karl E. Weick and Kathleen M. Sutcliffe Representative Bureaucracy and Policy Tools: Ethnicity, Student Discipline and Representation in Public Schools - Christine H. Roch, David W. Pitts and Ignaciao NavarroPART VI. ORGANIZATIONAL CONFLICTCapital: A Critique of Political Economy - Karl MarxConstructive Conflict - Mary Parker FollettOrganizational Conflict; Concepts and Models - Louis PondyMarx, Globalization and Alienation: Received and Underappreciated Wisdoms - W. Peter ArchibaldRacial Inequality in the Workplace: How Critical Management Studies Can Inform Current Approaches - Brenda Johnson Mythicizing and Reification in Entrepreneurial Discourse: Ideology-Critique of Entrepreneurial Studies - John O. Ogbor PART VII. DIVERSITY WITHIN ORGANIZATIONSWomen's Careers in Static and Dynamic Organizations - Elin Kvande and Bente Rasmussen We Have to Make a MANagement Decision: Challenger and the Dysfunctions of Corporate Masculinity - Mark MaierJust One of the Guys: How TransMen Make Gender Visible at Work - Kristen Schilt The Emperor has no Clothes: Rewriting 'Race in Organizations - Stella NkomoThe Colonizing Consciousness and Representations of the Other: A Postcolonial Critique of the Discourse of Oil - Anshuman PrasadThe Disclosure Dilemma for Gay Men and Lesbians: 'Coming Out' at Work - Kirstin H. Griffin and Michelle R. HeblIdentification of Work Environments and Employers Open to Hiring and Accommodating People with Disabilities - Dennis Gilbride, Robert Stensrud, David Vandergoot and Kristie GoldenPART VIII. ORGANIZATIONAL LEARNING AND CHANGESingle-Loop and Double-Loop Models in Research on Organizational Decision-Making - Chris ArgyrisThe Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organization Fields - Paul DiMaggio and Walter PowellOrganizational Learning - Barbara Levitt and James March The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective - Amy EdmondsonPractical Pushing: Creating Discursive Space in Organizational Narratives - Joyce K. Fletcher, Lotte Bailyn and Stacy Blake BeardOperating Room: Relational Spaces and Micro-institutional Changes in Surgery - Katherine Kellogg PART IX. NEW TECHNOLOGY, SOCIAL MEDIA AND EMERGING COMMUNITIESConstructions and Reconstructions of Self in Virtual Reality: Playing in the MUDs - Sherry TurkleLink, Search, Interact: The Co-Evolution of NGOs and Interactive Technology - Jonathan Bach and David Stark Tweeting the Night Away: Using Twitter to Enhance Social Presence - Joanna C. Dunlap and Patrick R. Lowenthal E-mail in Government: Not Post-Bureaucratic but Late Bureaucratic Organizations - Albert Jacob Meijer On-line Dating in Japan: A Test of Social Information Processing Theory - James Farrer and Jeff Gavin Online Organization of the LGBT Community in Singapore - Joe Phua

Coordination Research Collaborative, and Acting Director of the MIT Leadership Center. Gittell's research explores how coordination by front-line workers contributes to quality and efficiency outcomes in service settings, with a particular focus on the airline and healthcare industries. She has developed a theory of relational coordination, proposing that highly interdependent work is most effectively coordinated through relationships of shared goals, shared knowledge and mutual respect, and demonstrating how organizations can support (or undermine) relational coordination through the design of their work systems. Gittell is the author of dozens of articles and chapters, and several books that translate her findings for practitioners. Her books include The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance (McGraw-Hill, 2003), Up in the Air: How the Airlines Can Improve Performance by Engaging Their Employees (Cornell University Press, 2009), High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience (McGraw-Hill, 2009), and most recently Sociology of Organizations: Structures and Relationships (co-authored with Mary Godwyn, Ph.D.) (SAGE, 2011). Gittell won the Outstanding Young Scholar of the Year Award in 2004 from the Labor and Employment Relations Association, a Best Book Award for Industry Studies in 2005 from the Alfred P. Sloan Foundation, a Best Paper Award in 2008 from the Human Resources Division of the Academy of Management, and the Douglas McGregor Award for Best Paper of the Year in 2008 from the Journal of Applied Behavioral Science. Before joining the faculty at Brandeis University, Gittell received her PhD from the MIT Sloan School of Management and taught at the Harvard Business School.