The e-Policy Handbook
(Sprache: Englisch)
Trillions of e-mails travel each year through corporate networks-and they're not all work-related. But for organizations wishing to protect themselves from liability, e-mail is no longer the only danger-they now have to contend with blogs, social networking...
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Trillions of e-mails travel each year through corporate networks-and they're not all work-related. But for organizations wishing to protect themselves from liability, e-mail is no longer the only danger-they now have to contend with blogs, social networking sites, and other new technologies. Packed with electronic rules, step-by-step guidelines, sample policies, and e-disaster stories.Updated to cover new technologies, including instant messaging, social networking, text messaging, video sites, and more, this is a comprehensive resource for developing clear, complete e-policies.
Inhaltsverzeichnis zu „The e-Policy Handbook “
C O N T E N T SPART ONE: Electronic Business Communication Rules1 Why Every Organization Needs Electronic Rules and Policies Basedon Best Practices, 3PART TWO: E-Mail Rules2 Legal Risks and Rules: E-Mail Creates Discoverable Evidence, 13
3 Record Retention Risks and Rules: Courts and Regulators Take
Seriously the Production-and Destruction-of Electronic Evidence, 20
4 Regulatory Risks and Rules: Government and Industry Watchdogs
Guard Content and Records, 28
5 Archiving Rules, Tools, and Best Practices, 34PART THREE: Privacy, Confidentiality, and Data Security Rules6 Online Privacy Risks, Rights, and Rules, 49
7 Confidential Messaging Rules and Tools, 56
8 Data Security Risks and Rules, 71PART FOUR: Content, Personal Use, and Netiquette Rules9 Content and Personal Use Risks and Rules, 79
10 Netiquette Rules, 85PART FIVE: Instant Messaging Rules11 IM Is Turbocharged E-Mail: All the Risks, Rules, and Regulations
Apply, 93
12 IM ManagementRules and Tools, 100PART SIX : Internet Rules: Web, Blog, Social Networking, and
Video Site Risks, Rules, Policies, and Best Practices13 Internet Risks and Rules, 109
14 Blog Rules, 114
15 Blog Risks, 118
16 Blog Policies and Best Practices, 124
17 Social Networking and Video Site Risks and Rules, 133PART SEVEN: Software Rules18 Software Risks, Rules, Policies, and Best Practices, 143PART EIGHT : Cell Phone and Texting Rules19 Cell Phone and Text Messaging Risks, Rules, Policies, and Best
Practices, 155PART NINE: Monitoring and Compliance Rules: Minimize
Risks-and Maximize Compliance-with Training,
Discipline, and Monitoring20 Employee Education Policies and Best Practices, 173
21 Disciplinary Rules, Policies, and Best Practices, 181
22 Monitoring Rules and Tools, 184PART TEN: User Rules23 How to Communicate Online Without Getting Fired: Ten Tips for
Employees WhoWant to Protect Their Privacy-and Keep Their Jobs,
195
24 Q&A: Answers to Employees' Most Commonly Asked e-Policy and
... mehr
Privacy Questions, 205PART ELEVEN: Electronic Writing Rules25 e-Policy 101: How to Draft Effective e-Policies for Your Organization,
217
26 Establishing Electronic Writing Style Policies for Employees, 222APPENDICESA Fifty-Seven e-Policy Rules to Help Keep Your Organization in
Business . . . and Out of Court, 233
B e-Policy Dos and Don'ts: Best Practices to Help Minimize Risks and
Maximize Compliance, 240
C Sample Electronic Business Communication Policies, 247
D Glossary of Electronic Business Communication, Legal, and
Technology Terms, 273
E Resources and Expert Sources, 284Notes, 287
Index, 311
About the Author, 323
217
26 Establishing Electronic Writing Style Policies for Employees, 222APPENDICESA Fifty-Seven e-Policy Rules to Help Keep Your Organization in
Business . . . and Out of Court, 233
B e-Policy Dos and Don'ts: Best Practices to Help Minimize Risks and
Maximize Compliance, 240
C Sample Electronic Business Communication Policies, 247
D Glossary of Electronic Business Communication, Legal, and
Technology Terms, 273
E Resources and Expert Sources, 284Notes, 287
Index, 311
About the Author, 323
... weniger
Autoren-Porträt von Nancy Flynn
Nancy Flynn ist Präsidentin von Nancy Flynn Public Relations, Inc. und leitet in ihrem Unternehmen Seminare und Workshops zum Thema Schreiben. Frau Flynn hat zahlreiche Artikel in diversen Publikationen veröffentlicht und war an der Ohio State University in den Fachbereichen Englisch und Journalismus als Dozentin tätig.Bibliographische Angaben
- Autor: Nancy Flynn
- 2009, 2. Aufl., 304 Seiten, Maße: 0,6 cm, Kartoniert (TB), Englisch
- Verlag: McGraw-Hill Professional
- ISBN-10: 0814410650
- ISBN-13: 9780814410653
Sprache:
Englisch
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