Bringing Citizen Voices to the Table (PDF)

Dedication Opening Quotes Table of Contents List of Tables, Figures and Exhibits Foreword by Alice Rivlin Author's Preface Public Service and the Revitalization of American Democracy Introduction: The Case for Citizen Engagement Chapter 1 Citizen Engagement in the U.S. Chapter 2 AmericaSpeaks and the 21st Century Town Meeting Chapter 3 Understanding the Power of Citizen Engagement: A Story of Post-Katrina New Orleans Chapter 4 Citizen Engagement from a Public Manager?s Perspective Chapter 5 Strategy 1: Know the Context Public Manager Perspectives: ?The Light Brown Apple Moth And The Importance Of ?Knowing The Context? Jane Berkow, U.S. Department Of Agriculture Chapter 6 Strategy 2: Link to Decision-Makers Public Manager Perspectives: ?The Public Engagement Project On Pandemic Influenza? Roger Bernier, Retired, U.S. Centers For Disease Control And Prevention Chapter 7 Strategy 3: Achieve Diverse Participation Public Manager Perspectives: ?Achieving Diverse Public Participation on Civil Rights Policy An Interview with Therese W. McMillan, U.S. Department Of Transportation Chapter 8 Strategy 4: Create Safe Public Spaces Public Manager Perspectives: ?Building Capacity To Facilitate Public Dialogue? Deborah Dalton, U.S. Environmental Protection Agency Chapter 9 Strategy 4: Inform Participants Public Manager Perspectives: ?Be Fair, Be Open, Be Honest: Principles For Informing The Public And Regaining Their Trust? Tony Faast, Retired, U.S. Fish And Wildlife Service Chapter 10 Strategy 6: Discover Shared Priorities Public Manager Perspectives: ?The Mountain Pine Beetle Coalition? Richard Stem, Retired, U.S. Forest Service Chapter 11 Strategy 7: Sustain Citizens? Engagement Public Manager Perspectives: ?Recrafting Advisory Councils to Build and Sustain Citizen Engagement? Bruce Gilbert, Rural Secretariat, Government of Newfoundland and Labrador (Canada) Chapter 12 Using Online Tools to Support Citizen Engagement Chapter 13 The Infrastructure Needs in a Democracy Epilogue:

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