Intelligence Communication in the Digital Era: Transforming Security, Defence and Business (PDF)

scandal, the analyst must become adept at understanding client needs and able to offer clear, well founded, and effectively marketed judgments. This is not about distorting or perverting the sanctity of the objective message; rather, it is acknowledging the impact of a fast-paced business environment as well as recognizing what is emerging as an increasingly prevalent and distortive cognitive bias that exists within all of us due to this Internet-enabled information age.' Ray Boisvert

Former Assistant Director, Intelligence, Canadian Security Intelligence Service

President/CEO, I-Sec Integrated Strategies ?

'Intelligence Communication in the Digital Era reminds us of two very important things: technological change is about delivering intelligence as well as gathering it; and change is as much an opportunity as a risk. Arcos and Pherson continue to lead the thinking in this area for academics and practitioners alike with this highly significant new contribution to the Intelligence Studies literature.' Dr Julian Richards, Co-Director, Centre for Security and Intelligence Studies (BUCSIS), University of Buckingham, UK

'Although the intelligence community is an information industry, in many ways its processes have changed little since the digital revolution. To avoid obsolescence, intelligence organizations will need to modernize by reforming information management, promoting asynchronous collaboration, and adopting a model of production not based on the 'document' paradigm. This book can guide that effort; it will be a valuable resource for intelligence practitioners and their managers in both industry and government.' Nick Hare, Former head of Futures and Analytical Methods, UK Defence Intelligence

'Technological advances are dramatically impacting what information is available to the community of policy and decision makers, where they get it from, when they want to view it, and how they make sense of it. These changes exacerbate half-century-old disconnects between intelligence providers and those they would serve, making it harder to overcome barriers imposed by outmoded technology and inadequate techniques for facilitating well-advised decisions. This book opens a valuable window on this world of challenges, starting with an astute introduction to the landscape by Pherson and Arcos, followed by six thoughtful chapters on significant issues in communications, collaboration, and producer/consumer relations. It is a compendium of excellent insights with lots of supporting references pointing to a new approach.' Robert Neches, Former Director of Incisive Analysis, Intelligence Advanced Research Projects Activity (IARPA), Office of the Director of National Intelligence, USA