Leading with Questions (PDF)

Many leaders are unaware of the amazing power of questions. Our
conversations may be full of requests and demands, but all too
often we are not asking for honest and informative answers, and we
don't know how to listen effectively to responses. When
leaders start encouraging questions from their teams, however, they
begin to see amazing results. Knowing the right questions to
ask--and the right way to listen--will give any leader
the skills to perform well in any situation, effectively
communicate a vision to the team, and achieve lasting success
across the organization.

Thoroughly revised and updated, Leading with Questions
will help you encourage participation and teamwork, foster
outside-the-box thinking, empower others, build relationships with
customers, solve problems, and more. Michael Marquardt reveals how
to determine which questions will lead to solutions to even the
most challenging issues. He outlines specific techniques of active
listening and follow-up, and helps you understand how questions can
improve the way you work with individuals, teams, and
organizations.

This new edition of Leading with Questions draws on
interviews with thirty leaders, including eight whose stories are
new to this edition. These interviews tell stories from a range of
countries, including Singapore, Guyana, Korea, and Switzerland, and
feature case studies from prominent firms such as DuPont, Alcoa,
Novartis, and Cargill. A new chapter on problem-solving will help
you apply questions to your toughest situations as a leader, and a
new "Questions for Reflection" section at the end of
each chapter will help you bring Marquardt's message into all
of your work as a leader.

Now more than ever, Leading with Questions is the
definitive guide for becoming a stronger leader by
identifying--and asking--the right questions.